Email Marketing Manager

The Company

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.

Responsibilities

• Manage on-going execution and implementation of email strategy - including one-offs, automation, customer journey creation, etc.
• Conceptualize, plan, execute nurture programs to show measurable impact to "sales ready" leads
• Help to identify, document, and enhance internal business processes
• Work collaboratively with the team to develop, monitor, test and optimize Marketo programs for all stages of the marketing and sales funnels.
• Recommend and implement iterative A/B testing to continually improve performance through optimized messaging and targeting
• Provide recommendations and best practices, including possible communication strategy, flows for customer welcoming, browsing, guiding pre- and post-purchase behavior, and re-engagement
• Manage and produce campaign-specific metrics and retrospectives
• Ensure emails follow industry standards and privacy policies

Qualifications

• Bachelor's degree in Business, Marketing, or related field
• 5+ years of professional experience in marketing operations or related field
• 5+ years of professional experience with marketing automation tools - Marketo - is must
• Agency experience is a plus
• Solid expertise in triggered / automated marketing campaigns and workflows
• Experience creating and running large scale email campaigns, managing diverse customer segmentation groups, and tailoring content based on user attributes
• Great team spirit; strong communication and collaborative skills
• Knowledge of HTML/CSS

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.