Associate IT Project Manager

The Company

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.

Job Description

To undertake full project management responsibilities for one or more solutions and services projects, including complex projects with multiple sub-projects, providing an effective management interface to both the GSS staff and partners or suppliers. Ensure the project is seen as a success for all parties of the project(s) and that agreed Hitachi profit objectives are met or exceeded whilst maintaining an exemplary level of customer satisfaction.

Responsibilities
• Establish, agree and communicate the Project Management Plan for each assigned project, in line with Hitachi standards and practices
• During the proposal phase, review all expressed customer requirements and integrate these into the single project plan, ensuring that the project definition and plan are complete with reference to the deliverables, completion criteria, key dates, milestones, effort and cost
• Ensure that a full risk assessment is undertaken, a risk register is created and the risks are actively managed throughout the project. Develop and manage contingency plans as required
• Drive the project execution process to achieve the defined scope and deliverables to the dates and milestones set and agreed in the project plan and statement of work. Control out-of-scope requests and initiate corrective action either to bring the project back into scope or to negotiate contract extension or change control
• Operate tight controls to monitor and report on progress, specifically recording all costs and effort expended on the project
• Report progress to both the customer and Hitachi line management, ensuring a sound, comprehensive status is reported and all issues, risks and exposures are highlighted in a timely and effective manner
• Provide team leadership to all project participants, and ensure that a sense of common purpose is developed, and effective relationships exist between all parties
• Overall, ensure that all completion milestones are achieved, obtaining customer sign-off and acceptance certification
• Manage or participate in any post project reviews and feedback lessons learned, as part of Hitachi process improvement
• Ensure that the Hitachi Vantara brand value is enhanced through maintaining high customer satisfaction throughout the project and where customer policy allows, that the customer can be referenced for the service delivered
• Ensure all projects are appropriately resourced and that resources are assigned within Kimble for time management purposes. Ensure budgeted and planned hours are maintained accurately and project time, expense and invoice approvals are dealt with in a timely manner. Folders need to be retained according to published standards to satisfy audits
• Continually develop personal skills and experience
• Maintain up to date knowledge of all core Hitachi Vantara products and services
• Take advantage of all types of available education material to broaden skills and develop agreed areas of specialization

Measures
• Success of associated project work- ability to plan, manage risk and assess complex situations and deliver projects on time within budget and too expectations
• Compliance with time and expense reporting guidelines
• Willingness of Managers and Sales personnel to include the project Manager in future projects
• Usage and development of published Hitachi service delivery methodology's, tools, and systems
• Billable and Utilization percentage as a function of time-reporting
• Compliance with skills-development plan

• Financially minded
• Can manage a project budget, forecast accurately, strive for cost reductions, etc.
• Can decipher and interpret technical discussions and articulate the business case clearly
• Technologically competent
• Moves with speed and urgency
• Can move something forwards without all of the questions answered
• Works well under pressure
• Experience with offshore teams
• Someone who is coachable and receptive to feedback
• Has integrity
• Strong leadership, organization and delegation skills
• Can build and grow a team
• Know when to step back

Capabilities
• Minimum 4 years of project management experience within a technology or enterprise environment
• Experience with the full Microsoft Suite, including Excel, Word and Powerpoint. Experience with and/or knowledge of Project Management Tools and Sharepoint is beneficial
• Demonstrated ability to complete tasks within a project from inception through delivery and completion
• A willingness to work a flexible schedule and to travel, as required
• Bachelor's degree in Computer Science, Engineering, Mathematics, or equivalent education or experience
• Highly articulate and a good communicator and relationship former.
• Self- motivated and proactive- proven track record of working well independently and at customer sites
• Eager to learn and develop technical skills as well as learn professional behaviors
• The ability to detect possible causes of conflict or customer dissatisfaction early in the cycle and the ability to take decisive action to resolve them
• Industry recognized Project Management certification - Project Management Institute PMP and Agile preferred

PST or MST locations preferred., Up to 5% travel per year for team meetings.