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System Administrator I, Tier II - Informatics

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Location: HHCA - Greenville SC
Job ID: 242
Date Posted: Apr 8, 2021
Segment: Smart Life
Business Unit: Hitachi Healthcare
Company Name: Hitachi Healthcare Americas
Profession (Job Category): Healthcare
Job Type (Experience Level): Experienced
Job Schedule: Full-time

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Tier 2 System Administrator 1 whereby your duties and responsibilities will include but not be limited to providing advance support of the Company's products and services, complying with the Company's Quality Management System, and other assigned duties related to Company's products and services.

Essential Functions and Responsibilities

Duties and responsibilities will include but not be limited to basic and advanced technical support, supporting the sales team, Tier 2 application and infrastructure support, supporting our application on Linux operating systems, virtual server environments, data center infrastructure, and other assigned duties related to Company's products and services. Company's target markets include physician practices and hospitals. Support, train, test, develop, market, promote and solicit orders for the Solution, Hardware and Maintenance sold by the Company from time to time. The Employee will comply with all directives of the Company regarding operational meetings (and attendance at operational meetings), directives, goals, targets and requirements, and to provide the Company whatever information the Company may request, including without limitation information regarding supporting Company's products and services, sales efforts, competition, or actual or potential customers, and use Employee's best efforts to support, train, test, develop, market and promote the sale of the Company's products and services.

Employee will also be involved in the testing and development of upcoming systems and application versions. Will need to be able to clearly communicate and document standardized process and custom projects/procedures. Must be able to effectively manage large file systems from Linux CLI and execute large file imports and exports. Experience with DICOM and PACS are preferred. Must be well versed at bash scripting, crontab and PostgreSQL management, v9+. Must be able to effectively and appropriately communicate with varied customer base.

Employee will be responsible for providing weekly reports to Company's management. Employee reports will include weekly calls, open/closed support tickets, support projects, special projects as assigned, scheduled training sessions, scheduled demonstrations, and other support and assigned duties performed by Employee for Company.


  • Bachelor degree in Computer Science preferred

  • Associates degree from a 2-year college or technical college

  • 3+ years of professional experience with Linux


  • RHCSA Red Hat Enterprise Linux Certification (Active or Pending is preferred)

  • Advanced Linux Certifications a plus

  • Other IT industry certifications

Physical Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • Usual office working conditions.

  • Frequently required to sit; talk; or hear.

  • Frequently use fingers to type and do other fine motor tasks.

  • Occasionally required to stand; walk, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.

  • Occasionally lift and/or move up to 20 pounds.

  • Specific vision abilities required by this job include close vision, distance vision and depth perception.

  • Currently, this position is primarily remote with option to return to office setting

Additional Needs/Requirements

  • Experience managing Red Hat Linux servers or its downstream server distributions (CentOS, Oracle Linux, Scientific Linux)

  • Experience with SQL (PostgreSQL preferred)

  • Experience with DICOM PACS applications and supporting infrastructure preferred.

  • Experience with configuring and supporting virtual enterprise environments.

  • Experience with Shell Scripting in BASH or Python

  • Experience supporting and/or working with Windows 7+ and Windows Server 2012+

  • Experience supporting MacOS a plus

  • Experience with enterprise networking administration.

  • Experience in VPN build out and admin a plus

  • Experience configuring and troubleshooting networking.

  • Outstanding interpersonal relation skills

  • Experience with AWS storage a plus.

  • Experience with enterprise storage platforms is essential.

  • Experience with Dell Server hardware setup a plus.

  • Highly effective oral and written communication skills

  • Ability to converse and write fluently in English

  • Self-starter willing to take ownership of projects and system configurations. Must be proactive and willing to continually self-educate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The Essential Functions and Responsibilities outlined represent typical duties required of the job. The Company will make every effort to reasonably accommodate qualified individuals with disabilities.

To apply, email resume to: [email protected].

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