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Functional Consultant - Dynamics 365 F&O

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Location: Greystanes, New South Wales, Australia
Job ID: FNB6Y_1614732891
Date Posted: Apr 2, 2021
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Oceania (HCMO) is a newly formed holding company for Hitachi Construction Machinery Australia and CablePrice New Zealand. We are a global brand providing a variety of machinery and commercial vehicles for customers in New Zealand and Australia to the Construction, Mining, Forestry and Transport industries. At the heart of our business and trusted equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.

The Opportunity

We are currently seeking a Functional Consultants (business analyst) Certified in Dynamics 365 F&O, with extensive experience working for an end user and resolving 1st and 2nd level support issues. In this role, you will be part of the in house Dynamics 365 support team, dedicated to supporting and enhancing the D365 F& O platform for approx. 1300 user across Australia and New Zealand.

Reporting to the Program Manager and work under the directions and guidance of the Lead Technical Consultant D365 F&O, your responsibilities will include:

  • Engaging with end users and resolving support issues based on the SLAs defined
  • Engaging with the D365 F&O developer to investigate and complete root cause analysis on support issues
  • Document the changes to the system
  • Completing the FDDs and securing business (end user) sign off for customisations/modifications and/or business requirements for reports
  • Engaging with the end users and the development team to define acceptance criteria and test cases, for the customisations/modifications

Skills and Qualifications:

  • A strong experience working as a functional consultant in Dynamics F& O, functioning as a 1st and 2nd level support consultant
  • Current certified D365 F&O functional application areas including but not limiting to finance, supply chain and project operations
  • A solid experience in documenting business requirements and preparing Functional Design Document
  • Experience writing test cases and working with business users to complete end to end functional and regression testing Experience with SQL Server
  • Familiarity with Microsoft Power Automate (Flow), PowerApps & PowerBI

Benefits

What's in it for you? We are offering:

  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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