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Service Administrator - Contracts

Location: Forrestdale, Western Australia, Australia
Job ID: RM47K_1616638450
Date Posted: Mar 25, 2021
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

The Opportunity

An exciting opportunity has become available for an enthusiastic Service Administrator to play a critical role in ensuring that all contractual matters are efficiently and accurately documented and implemented.

You will be proactive in nature, responsible for:

  • The timely completion and processing of timesheets, contractor and service job invoices
  • Participate in QA internal audits and WHS documentation
  • Ensuring compliance with company policies, quality assurance system and workplace health & safety requirements
  • Process purchase orders, organise travel & accommodation and schedule training
  • Opening, preparing and closing of jobs
  • Assist mining sales with information for completion of contract and tender documents
  • Action ad-hoc administrative duties as required

To be successful in this role you will exhibit a customer-centric approach which will ultimately allow you to carry the requirements of the role. You will also have:

  • Extensive exposure within a service oriented administration role
  • Exceptional communication skills; both oral and written
  • Advanced IT proficiency, including the use of Microsoft Office - Excel and Word
  • Excellent organisational skills with the ability to manage changing priorities, meet deadlines and take follow-up action until finalisation
  • Well-developed negotiation skills and meticulous attention to detail
  • Hold a Certificate 3 in Business Administration or similar


Work with a global leader and make a big difference in a company that stands in its own right. We are offering:

  • A rewarding pay rate + the opportunity to earn company biannual bonuses
  • Permanent Full Time Position in a leading OEM with long term job security
  • Ongoing training and opportunities for upskilling with access to the latest technologies
  • Career progression opportunities based on merit
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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