New South Wales,
Job ID: RKAEE_1616755720
Date Posted: Mar 26, 2021
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time
Hitachi Construction Machinery Australia (HCA) is a global OEM brand that sells and supports a variety of high quality machinery and equipment for the construction, forestry and mining industries. Our 24/7 National Support Centre based in Revesby provides support directly to all our customers and branches nationally 7 days a week.
Reporting to the Customer Service Manager we are currently seeking an experienced Customer Service Officer with exceptional data entry skills to join our 24/7 Support Centre. This role will involve responding to a high volume of inbound customer orders, mainly via email and web portals. This position is fundamental in providing exceptional customer service while at the same time delivering great outcomes for the business by processing customer orders effectively and efficiently. This role is ideal for a highly driven individual that is detail, customer focused and has the ability to think two steps ahead.
Covid19 has impacted our travel industry. If you have been affected and you are looking for an opportunity to bring your excellent customer skills to Hitachi, we would love to hear from you.
As the ideal candidate you will possess the following key attributes:
Work with a global leader and make a big difference in a company that stands in its own right. We are offering:
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.