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Senior Technical Consultant

Location: Singapore Singapore
Job ID: 1010078HV
Date Posted: Apr 8, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Sales, Marketing & Product Management

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The Company

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.

Responsibilities
  • Perform/Lead innovative Delivery Services for Hitachi customers as defined in a Statement of Work
  • Provide task status information and completion time frame estimates to project managers, always keeping in mind the most effective and efficient way to complete the technical tasks assigned
  • Inform the Project Manager when a customer requests an activity or deliverable that may be beyond the Statement of Work
  • Ensure timely submission of deliverables and strategic presentations as defined in the Statement of Work
  • Validate with the Project Manager that the completion expectations have been met
  • Share knowledge; autonomously aligning personal contribution to the goals and priorities of the team and business
  • Participate in strategic project review sessions to share materials or lessons-learned
  • Participate actively in client workshops where appropriate
  • Demonstrate strong commitment to personal learning and development through attending approved technical training courses, acquiring approved certifications where necessary and using the acquired knowledge to demonstrate subject matter expertise and be at the forefront of technology innovation
  • Create detailed technical designs from high level solution designs, based on customer requirements analysis
  • Coach and train associate technical consultants, whilst also providing guidance to local teams or 3rd party partners in areas of expertise
  • Provide technical subject matter expertise to troubleshoot
  • Assist with creation of new innovative delivery collateral and maintenance of existing delivery collateral
  • Build relationships with Engagement Managers, Project Managers, Practice Principals, Solutions Consultants, and Solution Architects engaged in service opportunities
  • Build positive relationship with customer stakeholders and ensure that customer technical issues get resolved on priority
  • Assist the Project Managers to provide regular communication to the Engagement Manager/Practice team/Sales about the status of Delivery Services engagements

Qualifications
  • E/B.Tech/M.Sc./M.C.A/M.S.
  • Minimum of CAT 2 clearance desired
  • Deep knowledge in content, object storage, backup and archival solution
  • Have at least 15 years of progressive hands on technical experience in large content projects with specific focus around object storage, content intelligence and backup/recovery
  • Has done roles as a solution architect or lead consultant in content project engagements
  • Fast learner who can work under ambiguity
  • Demonstrated experience in mentoring and coaching technical consultants in the capacity of lead architect on the subject matter
  • Team player who can work closely with other internal stakeholders like sales and pursuit teams, customers and service delivery with outcome in mind
  • Has demonstrated experience in large and complex engagements
  • Hybrid cloud experience, especially in backup/recovery solutions, preferred
  • Strong preference for someone with hands on experience on Hitachi Vantara's HCP platform

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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