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Storage Operations support Manager

Location: Hyderabad India
Job ID: 1010051HV
Date Posted: Apr 15, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Sales, Marketing & Product Management

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Job requirements-

Has an overall experience of more than 10yrs in Infrastructure services with minimum 7yrs on Storage domain
Experience of Leading a team of minimum 10 Technologists
Excellent understanding of Storage architecture
Subject matter expertise on 2 or more EMC Storage products (VMAX, Unity, VNX, SRDF), NetApp (Cdot, 7mode), HNAS, CISCO SAN
Knowledge on complete ITIL process (minimum foundations certified)
Successfully implemented one or more Continuous service improvement initiatives to drive Efficiency, Process Standardization or Automation
Good people management and leadership skills
Good at mentoring and delegation
Client focused with regards to service delivery
Good analytical and Problem solving skills (the ability to think logically through a problem)
Must have the initiative, tenacity and commitment to see problems through to resolution
Commitment and vision towards Automation drive
Able to respond to and resolve client queries and requests in a timely manner
Understanding Project Management concepts and exposure to drive and deliver successful Project implementation
Ability to produce clear and concise documentation
Good at project delivery management and service management skill
Effective communication skills in both verbal and written English
Ability to work well under pressure
A flexible approach with "Can do" attitude
Comfortable with MS Office tools (Excel, Project, Powerpoint), PowerBI
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