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Consultant

Location: Singapore Singapore
Job ID: R0002228
Date Posted: May 13, 2021
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi Asia Ltd.
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Description

The Job

As a Hitachi JP1 Consultant, you will be covering pre-sales, implementation, support and training.

Hitachi JP1 offers an industry-leading suite of Integrated System Management Solutions, one of the proven brands in IT Operations Management software in Japan and presence in the world. Particularly integrated IT management, IT workload automation, IT desktop management and IT infrastructure monitoring. The representative products are JP1/IM2, JP1/AJS3, JP1/ITDM2, JP1/PFM and JP1/NNMi.

Responsibilities

  • Perform JP1 consultant role mainly for Singapore, but also for Indonesia, Philippines, Taiwan and India.

  • Collaborate and Cooperate with JP1 consultant teams in Malaysia, Thailand and Vietnam.

  • Support pre-sales activities such as product/solution presentation, conducting demo or POC based on customer requirements.

  • Perform product/solution evaluation and actual implementation pertaining to customer requirements.

  • Support and cooperate with sales team to providing suitable solution, scope of work and estimation.

  • Provide maintenance support to existing and new customers after implementation.

  • Comfortable to conduct trainings, workshops, seminar and webinar for partners and customers.

  • Carry out any other reasonable task requested by management.

Requirements

  • Min. Diploma or Degree in Information Technology / Computer Science

  • Minimum 5 years of experience in pre-sales, implementation and support of software solutions.

  • Hands-on experience in one of the System Management application such as BMC Control-M, IBM Tivoli or JP1 etc is mandatory.

  • Experience of IT Service Management or help desk area such as ServiceNow, Manage Engine, etc is advantageous.

  • Knowledge of overall IT infrastructure and systems such as Server, Storage, Network and Security is required.

  • Strong troubleshooting skills in system and network.

  • Good knowledge in Windows and Linux operating system, as well as DOS command, Shell script, SQL and/or relational database.

  • Good communication and presentation skills

  • Willing to travel to South East Asia region when necessary.

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