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Job ID: HA3PF_1620974248
Date Posted: Jun 13, 2021
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full-Time
Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.
About the Opportunity
An opportunity has become available for a focused and motivated individual to join our team at Dandenong and our Somerton branch in the position of Customer Support Manager. This role will see you positively enabling and leading a team of skilled and motivated individuals who are passionate about providing a high level of after sales customer support for Hitachi product lines.
Promoting business growth and development within your department, this role will have you maintaining a positive link between valued customers and the company, meeting and where possible, exceeding customer expectations in line with budget and project timeframes. This position will be best suited for a dedicated professional who is connected and committed to delivering service and maintenance outcomes to achieve Total Customer Satisfaction.
About You - to be successful in this role, you will need:
About the Benefits - What's in it for you? We are offering:
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and whole-heartedly value diversity at our company.
This role will be best suited to a strategic and enthusiastic service-driven professional who has an innovative ability to navigate complex issues. If this sounds like the perfect role for you, then please click APPLY