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Storage Technical Consultant / Admin

Location: Chennai India
Job ID: 1009867HV
Date Posted: May 19, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Sales, Marketing & Product Management

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Location: Chennai

Currently seeking a NAS/SAN Administrator with 6-7+ years of IT experience, with the last 5 to 6 years focused on NAS / SAN administration. Must have experience in SAN/NAS L2/L3 Support for EMC/Hitachi Storage devices.
Experience working in large, enterprise environments is a must.

Required Skills

• 5+ years of IT experience
• Must have at least 3-5 years of solid NAS Administration experience in enterprise environments with greater than 20+ PB's of NAS

• Proficient with NAS Storage Technologies:
o EMC (VNX, XtremIO)
o NetApp
o Hitachi

• BASIC Unix skill - MUST
• SYMCLI experience - MUST

• Proficient in troubleshooting NAS issues:

o Connectivity
o Performance
o Provisioning
o EMC Products
o Replication

• Very good communication skills:

o Written
o Oral
o Phone
o Documentation

• The Level 2/3 Operations functions:

o Primary POC for storage service and support
o 24x7x365 Support
o COB/DR exercise
o Attendance on technical bridges with technology teams to drive resolution of incidents.
o Resolving incident tickets
o Performing Change Requests and Tasks
o Environmental oversight and root cause analysis for stability and reliability
o Maintain operational support documentation
o Perform scheduled housekeeping activities
o Make on-going improvements to event monitoring in agreement with level 3 teams.
o Understand and articulates the impact and importance of storage services in terms of business value and impact during technical and non-technical reviews to customers.
o Displays a sense of urgency around critical issues
o Internal/Vendor escalation

• 24*7 Support Model
• Rotational shift
• No Mandatory Sat/Sun off

• Proficient with day-to-day administration:

o Implementation
o Configuration
o Storage Allocation
o Configuring CIFs/NFS

• Certifications Preferred:

o NCDA and/or any other NetApp Certifications
o EMC Proven Professional and/or any other EMC Certifications
o ITIL Certifications

Desired Skills include the following:

• 5 to 6 years of NAS/SAN Administration experience
• BASIC Unix skill - MUST
• SYMCLI experience - MUST
• 3 to 4 years of UNIX
• 3 to 4 years of Windows administration
• Experience implementing EMC SAN/NAS products
• SAN/NAS planning and design
• Experience performing Host Based Migration using various migration tools
• Experience with file based Migration tools
• Experience installation and configuration of Brocade, McData or Cisco enterprise directors and departmental switches
• Experience in design and implementation of High availability - Disaster Recovery Solutions for SAN/NAS Environments
• Experience Performing Zoning Activities and port allocations
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