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SAP Training Lead

Location: Dallas, Texas, United States
Job ID: 1009714HV
Date Posted: May 24, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Sales, Marketing & Product Management

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The Company
Hitachi Vantara combines technology, intellectual property and industry knowledge to deliver data managing solutions that help enterprises improve their customers' experiences, develop new revenue streams, and lower the costs of business. Hitachi Vantara elevates your innovation advantage by combining IT, operational technology (OT) and domain expertise. Come join our team and our employee-focused culture, and help drive our customers' data to meaningful customer outcomes.
SAP TRAINING LEAD JOB DESCRIPTION

RESPONSIBILITIES:
Leads the planning, development, and deployment of training and performance support initiatives for an SAP S/4HANA implementation:
• Ensures linkage to program level efforts and other team activities
• Acts as the communication focal point for SAP training issues
• Ensures timely issue identification, resolution, and appropriate escalation
• Establishes detailed team workplan and monitors activities
• Ensures full integration of the training plan with the project plan
• Ensures training considers best practices and upstream/downstream business impacts
• Establishes/Monitors training development processes
• Manages the work of training developers, provides direction and support
• Monitors quality review process and approves team deliverables as needed
• Conducts training needs assessments
• Develops job/role matrices
• Develops SAP training curriculum
• Communicates team status, direction, and any changes to these areas; provides timely feedback to team
• Orients new training team members
• Prepare trainers for training delivery
• Defines training data needs
• Defines program evaluation strategy and on-going training plan
• Defines training maintenance strategy

SKILLS:
• Project Management skills
• Experience implementing training programs
• Experience working with offshore teams
• Ability to apply adult learning theory
• Experience utilizing instructional design
• Experience delivering train the trainer programs
• Understands training development life cycle in an ERP environment
• Experience with ERP implementation and training dependencies
• Knowledge of training environment data strategies
• Ability to build and maintain relationships
• Ability to work in ambiguity
• Ability to work remotely
• Excellent verbal, written and interpersonal skills including formal and informal presentations
• Knowledge of training evaluation mechanisms

COMPUTER/SYSTEMS SKILLS
• Highly proficient in PowerPoint and Microsoft Office Programs
• Experience with training development tools (Enable Now)
• Experience with SAP and SAP S/4HANA, Fiori

TASKS:
• Manage and assist in the development of SAP S/4HANA and Fiori course content - course outlines, student guides, quick reference guides, Enable Now simulations, Exercises, data sheets.
• Quality Review of training material - adherence to doc standards, adult learning theory
• Training logistics - scheduling, facilities setup, class preparation
• Data load, exercise development
• Train the Trainer development and deployment
• Curriculum development
• Development and management of training evaluation for continuous improvement opportunities
• Identify, log and resolve risks and issues in conjunction with project team members

All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.
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