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Contract Performance Analyst

Location: Remote -, POST-LON, United Kingdom
Job ID: R0002482
Date Posted: Jan 12, 2022
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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Contract Performance Analyst

Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the around the globe? Come and join the fastest growing rail

business in the world!

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

In this exciting role you will ensure that governance and control of contract data is a correct reflection of operational performance

Specifically, you will be responsible for the following deliverables:

Working in the contracts performance team, the role may be customer facing at times and you will work with stakeholders across the S&M Operations team.

Ensuring accurate reporting of daily performance in a timely manner in accordance the contractual obligations.

Working with other department in S&M to ensure contractual delivery and penalties minimised as far as possible.

Supporting the Performance Manager and wider business to identify areas for improvement and assist in rolling these out.

This is a shift based role to cover the operational railway requirement and supporting the Performance Manager on regular reporting on operational and contractual performance.

About you – you will

  • Be responsible for accurate operational performance data in HRL enterprise management systems, ensuring that all contractual protections have been applied.

  • Ensure that data input is timely, accurate and at the correct level of detail to allow root cause analysis and trending of data for performance, contract payments and also for continuous improvement.

  • Work with Contracts Manager to ensure application of contractual measures are made on all paymech data.

  • Work with Contract Manger to escalate risk of disagreements between Operator and Hitachi for resolution with supporting information.

  • Work with other OS&M functions to determine ways of ensuring data capture and communication is simple, quick and accurate to enable correct reporting and trending.

  • Police the KPI element of the contract, ensuring defects & D&V are tracked, planned and closed out in line with contractual requirements and certification. Ensure clear KPI’s are available to inform the business.

  • Support CPC with planning and influencing work load to maximise delivery and minimise penalties.

  • Feed data analysis into weekly and period performance reviews, as required.

  • Utilise the SAP Maintenance Management System (MMS) and other IT applications (SOROS, Hermes, Bugle, Acumen, Trust, Integrale) where required in order to inform data inputs.

Why Hitachi Rail?

At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.

We offer a competitive salary and annual leave entitlement as well as a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!

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