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Internal Account Manager - Junior level

Location: Sofia, Sofia City Province, Bulgaria
Job ID: 743999750207586HS
Date Posted: May 26, 2021
Segment: IT
Business Unit: Hitachi Solutions
Company Name: Hitachi Solutions Ltd
Job Schedule: Full-time

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Company Description

Hitachi Solutions understand what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. As a global consultancy firm working across the private and public sectors, we specialise in user-friendly business applications based on the Microsoft cloud.

With a team of experienced industry professionals, consultants and technology experts, Hitachi Solutions has a wide range of capabilities including digital transformation, ERP and CRM implementation, change management and data science & analytics. Our highly skilled team help drive improvements to many aspects of your business creating efficiencies and growth. For more information, visit https://www.hitachi-solutions.co.uk/ .

Job Description

Key Accountabilities
  • Provide support to the Account Management team.
  • To maintain basic account plans for nominated accounts
  • To identify new sales engagements and align appropriate resource to support
  • Drive the completion of commercial paperwork for nominated accounts
  • Ensure commercial paperwork for each account is up to date and stored centrally
  • Collaborate with service delivery manager to ensure consistent engagement in account
  • Proactive Customer engagement


Key Responsibilities
  • Provide administration and commercial support for account management team
  • Create account plans for review by internal stakeholders Develop and maintain client relationships within nominated accounts
  • Maintenance of account CRM records
  • Support the renewal process for all accounts
  • Identify new sales engagements within nominated accounts and align appropriate resource to support the engagement
  • Ensure relevant Microsoft claims are processed
  • Provide support for marketing campaigns
  • Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd's Quality Management Policy.


Qualifications

Key Competencies
  • Demonstrated experience of building and maintaining relationships internally and with client organisations
  • Strong organisation skills
  • Ability to prioritise
  • Commercially aware
  • Excellent attention to detail


Additional Information

In responding to this application you are explicitly giving your permission under General Data Protection Regulation (GDPR) & the UK Data Protection Act 1998 (DPA), for Hitachi Solutions Europe Limited to collect your information, store & process it for this role & / or any others that may be suitable now or in the future subject to Hitachi Solutions Europe Limited's Data Retention Policy. For more information please refer to our Privacy Policy located on http://www.hitachi-solutions.co.uk/.
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