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Parts Interpreter - Somerton

Location: Somerton, Victoria, Australia
Job ID: DXAKQ_1622507413
Date Posted: Jun 1, 2021
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

The Role

With strong growth in our parts department, our branch based in Someron has a new and exciting opportunity for an experienced and motivated individual to join the team in the position of a Parts Interpreter. The position will see you focus on the coordination and supply of quality parts to our customer base whilst also liaising with internal stakeholders to coordinate high level service delivery.

This role will be best suited to someone who enjoys varied work as you will be providing customer service from an operational standpoint. In this position, you will be well supported to provide a range of OEM level services ranging from sourcing parts, invoicing and customer query management through to warranty support and stock coordination

If you consider yourself to have the following, then we want to hear from you!

  • Personal Drive - Confident with a positive, forward thinking attitude;
  • Ownership - Motivated to fulfil an individually managed workflow and takes pride in personal work output
  • Communication: Keeps customers informed on progress of orders and can communicate on all levels effectively
  • Customer Focus - Connected and committed to understanding customer needs and striving to strengthen relationships;
  • Creative problem solver - Identifies every opportunity for continuous improvement in sourcing and supplying parts by interacting with multiple internal and external stakeholders

To be successful in this role, you will need:

  • Experience & Skillset - Demonstrated knowledge and previous experience in a Parts environment
  • Industry Knowledge: A developed mechanical understanding of the Construction and Mining field would be highly regarded, but is not essential.
  • Warehousing & Logistics Coordination: With confident computer literacy skills; a High Risk Forklift License would also be beneficial.
  • Safety Conscious - A strong, developed awareness and commitment to personal and peer health and safety.
  • Analytical thinking - Ability to navigate any issues in supply and demand whilst identifying continuous improvement and upselling opportunities.
  • Autonomous productivity - A self-driven Initiative to plan work fronts efficiently and effectively to deliver Hitachi's Promise of Total Customer Satisfaction

What's in It for you?

  • Earn a Great $$$ Competitive Package + Super + Company Biannual Bonus
  • Continuous training and upskilling with access to the latest technologies with a leading OEM
  • Be a part of a leading OEM which genuinely ensures everyone is happy and safe at work

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and whole-heartedly value diversity at our company.




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