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Shift Support Engineer

Location: Maidenhead, POST-BER, United Kingdom
Job ID: R0002765
Date Posted: Dec 3, 2021
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the UK, Europe and Japan? Come and join the fastest growing rail business in the world!

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to inspire the Next – and this is your chance to be part of it.

Your new role

We have an exciting opportunity for a passionate Shift Support Engineer to join our train maintenance facility in Craigentinny, Edinburgh. The successful candidate will work within the engineering team to support safe/reliable operation of modern high speed Hitachi train operating in the Eastern region.

Specifically, you will be responsible for the following deliverables;

  • Lead and direct the maintenance shift with regards to engineering issues and governance.
  • In partnership with the maintenance team and planning cell, provide support for engineering concessions and dispensations within the set level of authority.
  • Support the shift Engineering Planner and Duty Shift Manager with all engineering issues to enable them to continually deliver a safe, reliable passenger service.
  • Responsible for designing solutions to vehicle issues to improve reliability and availability of the fleet
  • Lead in the development of documented engineering procedures, practices and policies
  • Assist in optimising the Company’s maintenance regime and in the development of best European / World Class maintenance practice in support of current and future contracts
  • Assist maintenance with in-depth faults, passing on fault finding skills and the use of schematics on rolling stock assets
  • Assist in the co-ordination of continuous improvement programmes to improve fleet reliability and ensure contractual requirements are achieved and exceeded
  • Responsible for liaising with other Hitachi departments in the investigation of maintenance and safety defects and ensuring compliance with UK legislative requirements
  • To liaise with Procurement / Maintenance Team members during the assessment and approval of new/changed material and suppliers to ensure that Maintenance, H & S and environmental needs are adequately identified / addressed
  • To confirm that rolling stock assets comply with operational specifications by the use of engineering processes and techniques
  • Production of Safety Case reports / documentation in liaison with Engineering Manager, Production Managers and Business Assurance Manager
  • Liaison with Hitachi and external stake holders and suppliers as required to complete the duties of the post
  • Develop professionally and support good working relationships
  • Learn new skills in accordance with Hitachi’s business demands as required

About you

Essential Skills

  • Position holder must be able to interface effectively with all levels of personnel both within and outside the company.


  • Level 4/ 5 (Degree/ HND/ HNC) in an engineering discipline or equivalent qualified engineer
  • Previous experience in product improvement and reliability engineering in a maintenance environment


  • Good written and verbal communication skills
  • Able to represent Hitachi in a professional manner at all times
  • Self-motivated in character who can work effectively alone or as part of a team


  • Advanced IT skills – typically Word, Excel

Why Hitachi Rail?

At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.

We offer a competitive salary and a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, up to 28 days of annual leave and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!

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