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Global Payroll Administration Manager

Location: Bangalore, Karnataka, India
Job ID: R0003402
Date Posted: Oct 20, 2021
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi India Pvt, Ltd.
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Our Company

Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives.  Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields.  Together, we share the Hitachi group identity and put it into practice worldwide.

At this exciting time in our growth Hitachi has established its Global Business Services (GBS) function to be the strategic partner for transforming and delivering business operations across the Hitachi group.  With a mission to deliver the best experience to employees and customers you will be joining a global team known for excellence and innovation. 

What you’ll be doing

The Global Payroll Administration Manager is responsible for leading and managing a team that provides global specific payroll operations support. They work closely with their team to collect key data inputs from various teams (e.g., Benefits, Compensation, Mobility) to administer the disbursement of pay. The Payroll Administration team is the face of payroll to Hitachi employees, working with third party payroll suppliers, Total Rewards COE, and BU HR to answer and resolve queries. They ensure that Hitachi employees get paid in a timely fashion, and that Hitachi is disbursing pay in compliance with regulatory requirements and company policies.

This role will be a mixture of remote working and based from Hitachi’s office in Bangalore.

What you bring to the team

We’re looking for a team player, who is motivated by delivering great work and the Hitachi vision.  Some of the skills and experience we look for includes:

  • Leads and provides guidance to the Global Payroll Administration teams

  • Monitors service delivery trends and SLA completion rates, suggesting execution improvements and changes as necessary

  • Creates, updates, and maintains employee assignment and pay details

  • Analyzes all off-cycle payroll requests and validates payroll inquiry/requests

  • Processes regular and off-cycle payroll and distribute payments

  • Processes payroll accounting and reconciliation

  • Partners with third party payroll supplier as applicable

  • Ensures Payroll Service Level Agreements are met with internal customers

  • Monitor metrics/KPIs, gather customer feedback, and determine areas for improvement

  • Partners with the Total Rewards COE to conduct quarter and year-end activities including preparation of interfaces and reports

  • Provides support for Legal and regulatory reports

  • Acts as a point of escalation for payroll inquiries, redirecting complex or unusual inquiries to Payroll Administration Lead or Total Rewards COE

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

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