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Performance Analyst

Location: Wolverhampton United Kingdom
Job ID: R0003468
Date Posted: Jul 25, 2021
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the around the globe? Come and join the fastest growing rail

business in the world!

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

In this exciting role you will be responsible for the analysis and evaluation of the performance of the AT300 fleet, including identifying trends, drawing conclusions and recommending corrective action to drive performance improvement in line with contractual obligations.

Specifically, you will be responsible for the following deliverables:

  • Act as initial point of contact with the customer for train performance and provide support to AT300 fleets whilst in service.
  • Manage the investigation, escalation and resolution of technical incidents attributed to the train.
  • Building and maintaining key datasets and performance indicators, and the identification of trends to drive reliability growth and performance improvement.
  • Monitoring the operational performance of the AT300 fleet in line with contractual obligations.
  • Management of data and information within the SAP maintenance management system and SOROS fleet management systems.
  • Exploitation of the Hitachi Fleet Monitoring Tool (HFMT) to support reliability growth and performance improvement.
  • Development and management of Fleet Performance Improvement Plans.
  • Liaising with key internal and external stakeholders in the investigation and management of technical incidents including the management of daily conference calls.
  • Report progress, prepare reports and give verbal briefs and presentations as required.
  • Production of the period performance report for the customer and attendance at the performance review meetings.
  • Promote, support and comply with all health and safety practices in the workplace.
  • Undertake Continuing Professional Development (CPD) in accordance with Hitachi’s new business demands as required.
  • Any other duties as directed by the Performance Manager (AT300)

About you

  • Excellent written and verbal communication skills: must have the ability to deliver confident and persuasive briefs.
  • Able to represent Hitachi in a professional manner at all times.
  • Ability to develop and maintain effective working relationships with key stakeholders.
  • Capable of working in stressful environments for long periods of time.


  • Vocational qualifications and experience.


  • Strong organisational and administrative skills
  • Excellent problem solving skills and ability to think quickly.
  • Experience of Computerised Maintenance Management Systems (CMMS) – SAP/Maximo/Equinox
  • Intermediate IT skills – Word, Excel, Outlook, PowerPoint.


  • Previous experience of rolling stock maintenance and operations.

Why Hitachi Rail?

At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.

We offer a competitive salary and annual leave entitlement as well as a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!

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