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Employee Experience – Org & Process Team Lead

Location: Bangalore, Karnataka, India
Job ID: R0003746
Date Posted: Sep 26, 2021
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi India Pvt, Ltd.
Profession (Job Category): PlaceholderOther
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Our Company

Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives.  Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields.  Together, we share the Hitachi group identity and put it into practice worldwide.

At this exciting time in our growth Hitachi has established its Global Business Services (GBS) function to be the strategic partner for transforming and delivering business operations across the Hitachi group.  With a mission to deliver the best experience to employees and customers you will be joining a global team known for excellence and innovation. 

What you’ll be doing

The Transformation Team’s Employee Experience – Org & Process Lead will own Employee Experience for GBS HR services and the broader enterprise.  This is going to be a crucial role with responsibility for ensuring that projects are delivered with employee experience in mind.

You’ll enjoy responsibility for ensuring that process, organization and system designs are delivered with an employee centric lens applied so this role will require strong partnership with colleagues across the HR team.  The Employee Experience Vision will be created, owned and developed by you – think of yourself as the Employee Evangelist.  It will be important for you to bring in external best practice with a pragmatic, solution orientated approach. 

This role will be based from Hitachi’s office in Bangalore and will work with colleagues globally – we have a One Team approach.

What you bring to the team

We’re looking for a team player, who is motivated by delivering great work and the Hitachi vision.  Some of the skills and experience we look for includes:

  • Demonstrable experience of designing, reviewing and implementing processes centered on Employee Experience – this could include reporting structure, roles, staffing model, and processes, to enable transformation

  • An ability to coach Global Process Owners and other GBS Leaders on Employee Experience and the value for the enterprise

  • A track record of using creative research and human-centered design methods (e.g., empathy maps) to understand employee experience needs and opportunities

  • Knowledge of best practice and external benchmarks

  • First class communication and interpersonal skills, including the ability to manage and influence stakeholders

  • Excellent organizational and planning skills combined with a proactive, approach and problem solving led approach

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi to drive social innovation, we’d love to hear from you.

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