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Technical Consultant (L2 Unix Hybrid Infrastructure Administrator)

Location: Causeway Bay Hong Kong
Job ID: 1012397HV
Date Posted: Aug 12, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Sales, Marketing & Product Management

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L2 Unix Hybrid Infrastructure Administrator is a Customer Facing IT Operational role working within the IT operations team of a leading financial organization in Hong Kong. The individual will be responsible for all aspects of day to day operations of Unix platform which underpin critical banking applications. This includes private and public environments and includes responsible for security, performance, availability, cost, change and service request implementation.
To fit into this working environment the individual needs to be a strong communicator, hand's on, proactive, methodical and process oriented, hardworking and a good team player with a strong orientation towards continuous improvement, automation and innovation. The individual will also need experience with critical incident - change management and ITIL processes.
Requirements include at 2-3 years hand's on Unix experience. Experience supporting public cloud environments, windows, data bases and networks would be advantageous.
The current managed environment within the scope of this role includes Linux and Oracle on 85 hosts and requires s both day-time active support and 7x24 on call support with changes usually performed outside of normal business hours. Elements of this environment will migrate to public cloud.
Responsibilities - L2 Unix Hybrid Infrastructure Administrator:
• Support mostly Ubuntu and Redhat Linux underpinning banking and finance applications and including:
a. Support Virtualization (VMWARE/Hyper-V)
b. Linux patch management
c. System monitoring
d. DR testing
e. Data backup tools monitoring and usage
f. Deployment and management tools (Openstack, Openshift, Cloudforms - Ansible)
g. Oracle Database support
h. Basic scripting including Java, Python, Perl, Ruby, Shell is helpful
• Lead and participate in projects, including but not limited to:
a. Deployment of new appliances and servers
b. Capacity upgrades and hardware renewal
c. Cloud deployment of systems (Servers, services, applications)
d. Emerging technologies such as containerization (Docker, Kubernetes etc)
e. DevOps initiatives
f. Software deployment / upgrades
• Report, follow up and escalate if necessary, any incident in a timely manner and ensure it has been logged and participate or lead resolution
• Use and ensure any change and IT/user request are properly logged, followed up.
• Proactively log and mitigate risks, as necessary.
• Identify problems, devise prevention and resolve.
• Make sure the systems are monitored by monitoring systems maximizing actionable alerts and minimizing alerts without relevance
• Manage performance and capacity to an agreed methodology and cadence
• Vendor management in collaboration with procurement team
• Maintain 99% inventory accuracy including regular inventory audits.
• Help to define infrastructure strategy to meet cost, availability, performance objectives

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values

We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge
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