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Parts Specialist - Toowoomba

Location: Toowoomba, Queensland, Australia
Job ID: D3T96_1630296540
Date Posted: Aug 30, 2021
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Supply Chain
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

About the Opportunity

With strong growth in our parts divisions, our Toowoomba branch has a permanent opportunity open for a motivated and experienced individual to join as a Parts Specialist. In this role you will handle customer enquiries related to Parts via phone and face to face.

Reporting to the Parts Manager your other duties will be:

  • Interpreting customer's request
  • Identifying and supplying parts to meet customers request
  • Sourcing parts as required
  • Initiating invoices for parts
  • Updating and maintain customer records
  • Resolving invoice and purchase order discrepancies

About You - If you consider yourself to have the following, then we want to hear from you!

  • Safety Commitment - Proactive awareness and total assurance of Hitachi's number one priority - always exercising a high standard of precaution and duty of care to yourself and for others around you.
  • Customer Focus - Connected and committed to understanding customer needs and striving to strengthen relationships;
  • Parts Sales Experience - demonstrated success in the construction or earthmoving industry is ideal with confident use of CRM and Microsoft Office in previous roles held
  • Autonomous productivity - Initiative to plan work fronts efficiently and effectively to deliver quality outcomes
  • Personable and Professional Communication Skills - above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders to deliver customer success stories

About the Offer - What's In It for you?

  • A rewarding Base Salary + Super + Company Biannual Bonus
  • Rewarding employee benefits including company biannual bonuses and exclusive staff in-house discounts
  • Supportive management and a friendly, goal orientated team culture
  • Continuous training and upskilling with access to the latest technologies
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our world class products and the quality of our people. The position advertised above would suit someone who is eager and enthusiastic in achieving success. We are an equal opportunity employer, do not discriminate on any basis and whole-heartedly value diversity at our company.

This position would suit someone who is dedicated to quality service delivery and is professional and proactive in finding solutions for improved service levels. If this sounds like the perfect role for you, then please click APPLY NOW and submit your resume for consideration.

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