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Field Service Fitters - Mackay

Location: Mackay, Queensland, Australia
Job ID: 4HJYF_1631070570
Date Posted: Sep 8, 2021
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

About The Opportunity

With strong growth in our service department, our Mackay branch has an exciting opportunity for newly appointed Field Service Fitters and Heavy Diesel Mechanics to join our team. In this position, you will enjoy working alongside a talented team who are safety and customer focused and who all help each other achieve success!

The key responsibility for this role is to provide total customer satisfaction on our beloved Hitachi Construction and Mining equipment providing breakdown, service and planned maintenance support. This position would suit someone who is dedicated to quality service and maintenance delivery outcomes, is professional and proactive in finding solutions for improved service levels.

About You - If you consider yourself to have the following, then we want to hear from you!

  • Safety Commitment - Proactive awareness and total commitment to Hitachi's number one priority - always exercising a high standard of precaution and duty of care to yourself and for others around you
  • Personal Drive - Strengthening relationships with a positive, forward thinking attitude
  • Creative problem solver - Identifies every opportunity for continuous improvement, navigating complex technical issues and fault finding diagnostics with minimal to zero rework
  • Qualifications - Minimum Certificate III in a Mechanical Engineering or equivalent discipline.
  • Experience & Skillset - Heavy Diesel mechanics and field service fitters with demonstrated OEM equipment experience - excavator specific diagnosis is highly beneficial
  • Customer Focus - Initiative to plan work fronts efficiently and effectively, understanding customer needs and delivering quality outcomes to ensure Total Customer Satisfaction

About the Offer - What's in it for you?

  • Permanent Full Time Position in a leading OEM with long term job security
  • Rewarding $$$ salary package + super + potential overtime + company biannual bonuses! $$$
  • Genuine work / life balance working on a 7 on / 7 off roster!
  • Fully Maintained Service Vehicle + full PPE and Uniform + inclusive of Safety Boots + Company laptop + mobile
  • Exclusive staff discounts on Medibank Health Cover and other products and services
  • Real career development opportunities and continuous training with supportive mentoring
  • Personal upskilling with access to the latest OEM grade technologies
  • Be a part of a global organisation which genuinely values and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and whole-heartedly value diversity at our company. If this sounds like the perfect role for you, then please click APPLY NOW and submit your resume for consideration.

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