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Job ID: 7MT4D_1631867244
Date Posted: Oct 17, 2021
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time
Hitachi Construction Machinery Australia Pty Ltd (HCA) is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. At Hitachi, we offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'. In every action we take, appropriate resources are in place to ensure safety of all employees and those who work with us.
At Hitachi, we are here for the long haul.
You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future. We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.
We are currently seeking an experienced Customer Service Specialist with extraordinary customer service skills to join our National Support Centre. This role will involve responding to a high volume of inbound customer orders, mainly via email, web portals and phone. This position is fundamental in providing excellent customer service while at the same time delivering great outcomes for the business by processing customer orders effectively and efficiently. Main responsibilities include:
You will possess the following key attributes:
In return you will receive:
At Hitachi, we value our employees and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.