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Quality Engineer

Location: Michigan City, Indiana, United States
Job ID: R0004391
Date Posted: Oct 28, 2021
Segment: Industry
Business Unit: Hitachi Industrial Equipment Systems
Company Name: Sullair, LLC
Profession (Job Category): Customer Service & Contact Center Operations
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Description

Summary of the position:

The Quality Engineer is responsible for establishing and maintaining a professional proactive relationship between the organization and the quality department for each product group. This person will be the lead contact concerning internal and customer quality and responsible for obtaining complete problem resolution with the goal of zero defects through continuously improving the internal processes. In addition, this individual will be responsible for monitoring key performance indicators (KPI’s) and actively working with Operations, Engineering, and Supplier Quality on corrective actions to obtain stated departmental goals.

Duties and responsibilities:

  • In conjunction with Quality Technician/Engineer, Engineering, and Operations problem solve for resolution of assembly issues and test cell failures.  Problem investigation to include drawing interpretation, measurements of parts, work instruction review.
  • Lead projects to improve quality of processes, products and components as a result of internal/external findings, customer complaints, and warranty analysis.  Perform joint analysis of complex problems with Engineering, Manufacturing, Supplier Quality and other departments, to determine root cause and support development of countermeasures.
  • Maintains and communicates plant performance to the organization by maintaining Key Performance Indicators (KPI) spreadsheets/databases.
  • Measures and drives internal quality performance improvements for Quality KPIs: Cost of Poor Quality (COPQ) and First Pass Yield (FPY).
  • Works with operations on process evaluation and continuous improvement.
  • Actively manages the Material Review Board (MRB) for timely resolution of non-conforming material disposition and resolution. 
  • Coordinate with Design and Manufacturing Engineering to develop high quality designs and processes during New Product Development Launches.
  • Conducts Layered Process Audits (LPA’s).
  • Assists with the Quality System maintenance.
  • Fully understands, interprets, and audits to ISO9001:2008 or equivalent.
  • Ability to work with minimal supervision.
  • Provide guidance to Quality Technicians and other Team members during quality investigations and continual improvement projects. 

Qualifications:

Education and Knowledge

  • M.S. or B.S. in Engineering (Industrial, Mechanical, Electrical, or Manufacturing).
  • ASQ Certification – CQM, CQA, CQE preferred.

Professional Experience:

  • Must have 5 plus years’ experience in Quality in a manufacturing setting.
  • Must have solid understand of ISO 9001, ISO 14001, and OHSAS 18001 management systems. Certification as Internal Auditor preferred.
  • Excellent communications and interpersonal skills, including demonstrated leadership ability and ability to work as part of a team.
  • Ability to think critically, anticipating/recognizing problems and resolving in a timely manner.
  • Possess a general working knowledge of automotive or industrial manufacturing quality tools: AIAG, PPAP, FMEA, Control Plan, 8D, MSA and Statistical Process Control (SPC) standards.
  • Knowledgeable with hands-on experience in the application of Lean and Six Sigma including the following tools: Value Stream Mapping, Cpk/Ppk, GR&R, Sampling Plans, Kaizen, 5S, Statistical Analysis, 5 why’s, Root Cause analysis, VOC, QFD, Error Proofing, Robust Design, Cause and Effect Diagrams, Pareto Analysis, etc.
  • Ability to read blueprints and measure parts with quality hand tools (caliper, micrometer, thread gages, etc.)
  • Must be proficient in Outlook, MSWord, Excel, PowerPoint.

The successful candidate is responsible for complying with Sullair’s Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Sullair is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

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