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Renewal Sales Analyst

Location: Kuala Lumpur Malaysia
Job ID: 1014415HV
Date Posted: Oct 9, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation

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The Company
Hitachi Vantara, a wholly owned subsidiary of Hitachi, Ltd., helps data-driven leaders use the value in their
data to innovate intelligently and reach outcomes that matter for business and society - what we call a
double bottom line. Only Hitachi Vantara combines 100+ years of experience in operational technology (OT)
and 60+ years in IT to unlock the power of data from your business, your people and your machines. We help
enterprises store, enrich, activate and monetize data for better customer experiences, new revenue streams
and lower business costs.

The Renewals Analyst is responsible for supporting the renewal business and meeting revenue
targets for all annuity renewals within an assigned geography. The Renewals Analyst will maintain a
solid understanding of the Hitachi Vantara Services renewals process and collaborate with the
Renewal Sales team generating services quotes in order to drive the renewal rate. The Renewals
Analyst will support sales with research related to specific opportunities providing technical
assistance. The Renewals Specialist will communicate with a variety of business partners including
IT, Procurement, C-level executives, Operations, Customer Service and Support and other key
decision makers as designated in support of the renewals process and uncovering areas of potential
value add. Interactions may include participation in cross-functional internal meetings, and
supplying ongoing support as needed.

Responsibilities:
Assist Renewal Sales in meeting and/or exceeding quarterly targets for bookings, on-time renewals,
and overall renewals.
Develop a deep expertise and understanding of Hitachi Vantara's Maintenance and Support
Programs, Software License Agreements, Service Terms - Conditions, and services pricing and
negotiating renewals.
Research customer contracts and purchasing history in Hitachi Vantara's various customer
management systems in order to create timely and accurate renewal quotations for renewal
accounts.
Perform analysis of data from multiple reporting tools to provide direction to renewal sales and
facilitate information validation and decision-making processes.
Ability to work cross-functionally with business partners in sales, legal, finance, etc. to resolve issues
raised by renewal sales.

Requirements
Knowledge and experience with Salesforce, Oracle, Power BI, financial reports and contracts
Knowledge and experience with Microsoft Excel, Powerpoint, Outlook

3-5 years experience in Data Research and Analysis

Great careers start with innovation and here at Hitachi Vantara, our promise is to deliver insights that power
smarter businesses and inspire social innovation solutions for a healthier, safer future. The key to our
innovation is our people -- our culture values respect, diversity, and collaboration. Join our Hitachi family and
together, let's lead the way to extraordinary!
We are an equal opportunity employer. All applicants will be considered for employment without attention
to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our Values

We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge
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