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Sr. IT Applications Manager

Location: Remote -, Texas, United States
Job ID: R0004584
Date Posted: Oct 15, 2021
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi America, Ltd.
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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Description

Sr. IT Applications Manager

Company: Hitachi America, Ltd.

Division: Information Technology Group (ITG)

Location: Santa Clara CA , Los Angeles CA, Texas, Denver, Florida

Status: Regular, Full-Time

Summary

The Sr. IT Applications Manager is responsible for the planning and execution of small-to-large sized application related initiatives such as O365, RPA , web applications(inclusive of low-code, no-code), BPM, Portals and Website that are moderate to complex in nature.  This role reports to the Director, IT applications and will be part of a collaborative, cross-functional team tasked with increasing efficiency enabling customers (go-to-market teams) to drive growth.

Key Responsibilities:

  • Manage IT applications team(onsite / offshore) and assume responsibility to lead small to mid-size project from planning to execution(driving implementation including solution design, development, testing and transition to the production support team).
  • Collaborate and work closely with the business teams and extended IT team(systems analysts, solution architects, developers, security SMEs) to transform business requirements into scalable system solutions.
  • Adopt established IT Project Management framework(Portfolio, Solution Review, Change Control, Balance Score Card), methodologies, policy and processes. Proactively manage to resolve issues and mitigate risks.
  • Assume full ownership of applications and manages small to mid-size project from planning for the project including resourcing, driving implementation including solution design, development, testing and handing over to the support teams.
  • Communicate frequently with key stakeholders and provide project updates.
  • Manage customer escalations and be a single point of contact for assigned divisions and functions for managing customer expectation, satisfaction and escalations.
  • Deliver projects consistently, on time, and on budget.
  • Review all work produced by the development team. Oversee user testing and report results—adjust requirements as needed.
  • Ensure code produced and deliverables meets company standards(Security, IT standards and IT Compliance)
  • Coordinate with System Integrators (SI) / Vendors to create/ manage Statement of Work (SOW).
  • Ensure compliance guidelines are met for new implementations and existing application support.
  • Provide support to develop catalog of services and rate card to provide transparency to the business users with the implementation and support model.
  • Analyze technology industry and market trends and determine their potential impact on the enterprise.
  • Identify and align resources within the function to foster and improve innovation.
  • Provide training opportunities and career development plans to develop staff and minimize skill gaps.

Required Qualifications and Skills:

  • Bachelor’s Degree in information systems or Equivalent is required. MBA preferred
  • 11+ years’ experience in IT Applications Life Cycle Management.
  • 3+ years of experience on public cloud such as AWS, Azure, GCP.
  • 3+ years of proven experience delivering solutions that leverage Cloud platforms, RPA, Web Applications, BPM.
  • Experience leading through and executing cross functional initiatives across multiple lines of business.
  • Ability to bring alignment, negotiate and influence stakeholders, to drive projects to completion.
  • Good understanding of Infrastructure and DevOps concepts to drive efficiency and continuous improvement within the apps function.
  • Motivated self – starter, team player, Detail oriented, analytical, and able to manage multiple tasks in a fast-paced environment.
  • Demonstrated management skills with a proven ability to connect strategy to execution.
  • Experience with managing global software implementations / deployments.
  • Experience working in a fast growth / changing environment.
  • Excellent presentations skills, Value Drivers, KPIs, Balance score card and proficiency for writing SOW, analyzing data and creating presentations.
  • Strong written and verbal communication skills, including senior executive engagement and high level of personal integrity.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected] Queries other than accommodation requests will not be responded to.

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