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GCO Cloud Engineer - Level 2

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Location: Hyderabad India
Job ID: 1014584HV
Date Posted: Mar 8, 2022
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): General Management

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JD - Level 2 Cloud Engineer Under Cloud Managed Services


We are seeking applicants with strong knowledge in Systems Administration - troubleshooting skills with Linux, Unix, or Windows. He/she should be very strong with networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing. This role requires advanced troubleshooting - delivering solution, the use of sophisticated DevOps tools with AWS (CSP) experience/knowledge.

  • Act as Tier 2 Support Engineer for the most common - newly announced AWS components and services
  • Act as Technical POC for customers.
  • Good understanding of RDBMS data stores, including Oracle, MySQL, or PostgreSQL
  • Possession of excellent analytical and problem-solving skills
  • Experience with DevOps methods and tools, including Jenkins, Ansible, Git, chef, Docker, or Kubernetes.
  • Experience with python, bash, PowerShell, node.js
  • End to End configuration of any alerting tool.
  • Good Communication - communicator (Verbal - written)


Must Have:
  • In depth knowledge of UNIX/Linux or Windows Environment
  • End to End configuration - trouble shooting of the web and application servers (Nginx, Apache, Tomcat, IIS)
  • Good written and verbal English communication
  • Minimum 1-2 years of experience required for tier 2 support with overall experience of not more than 8 years
  • Aware of any one DevOps tool and Scripting language
  • Open to available 24/7 support (If required)
  • Positive attitude should be able to adapt, and work based on business demand.

Good to Have (at-least one certification):
  • Proficient experience on System Administration (Linux / Windows) - Certified
  • Should be having experience on AWS at the AWS Associate/SysOps/Developer Certification course level. - Certified

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