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Sales Applications Engineer / Product Specialist

Location: Michigan City, Indiana, United States
Job ID: R0004677
Date Posted: Nov 28, 2021
Segment: Industry
Business Unit: Hitachi Industrial Equipment Systems
Company Name: Sullair, LLC
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Description

Summary of the position:

The Sales Application Engineer / Product Specialist is a sales support role working directly with our customers to ensure highest quality, and most reliable system is provided for their application. Working as part of a cross functional team, the Application Engineer role allows for a diverse set of experiences including requirement development, design, field support and direct customer interfacing. This individual will complete and/or coordinate multiple projects simultaneously and provide customer focused input to the team for success in the market.

Duties and responsibilities:

  • Work with internal and external Product Management, Commercial, and Engineering teams to develop proposals based on procuring authority specifications and market requirements
  • Assist customers with sizing air compressors and accessories
  • Help customers compare various product offerings and articulate technology and product positioning
  • Respond to functional and technical elements of RFQ’s
  • Provide quotations for special options
  • Serve as the technical point of contact and facilitate communication between the sales team, engineering support team and customers
  • Provide technical sales support to customers
  • Maintain a high level of product and application knowledge
  • Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
  • Maintain professional business relationships with all customers
  • Travel 10% in North America to customer sites and facilities

Qualifications:

Education:

  • Bachelor's Degree in Mechanical Engineering and/or,
  • 3-5 years practical compressor industry experience.

Professional experience:

  • Knowledge of oil-flooded screw, oil- free screw, and centrifugal compressed air systems preferred
  • Proficient in Microsoft Office
  • Strong customer focus with a demonstrated ability to develop relationships and interface with customers on critical technical matters
  • Highly organized with a strong attention to detail
  • Technical aptitude to quickly and efficiently gather, understand, condense and organize information necessary to make informed engineering decisions
  • Ability to communicate clearly using both written and verbal methods
  • Ability to communicate professionally with all levels of the organizations including both internal and external customers
  • Possess a self-motivated desire to learn and have the ability to share and apply new knowledge effectively
  • Strong analytical abilities and technical knowledge of systems and controls
  • Initiative and independence with a demonstrated ability to succeed in a cross functional team environment

Key behaviors:

  • Must work well in a team environment

Direct reports:

  • N/A

The successful candidate is responsible for complying with Sullair’s Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Sullair is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

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