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Global Director of IT

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Location: Atlanta, Georgia, United States
Job ID: R0004689
Date Posted: Feb 7, 2022
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: H-E Parts International LLC
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Senior Management
Job Schedule: Full time
Remote: No

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This person will develop and manage the company’s global Information Technology (IT) systems, provide strategic leadership, and oversight for the IT function and coordinate with Hitachi’s IT leaders on compliance and network security initiatives. The Director of Global IT will have a proven background in IT infrastructure leadership, cybersecurity, project management and IT operations in a midsized organization.  The Director of Global IT shall take a leadership role while not being afraid of getting hands on and be able to recommend and implement solutions to existing and potential problems.

It is the responsibility of every H-E Parts International employee to insure a safe work environment.  All H-E Parts International employees share the responsibility to insure at the end of the day we return home safely to our families.  Our safe work environment value surpasses all other responsibilities.


Safety – conduct all activities in a safe manner, utilizing PPE and adhering to company policy and alerting others regarding potential concerns. Safety is # 1. Take leadership role in support and operations of global ERP system. Support ongoing system integration for ERP and other corporate systems including accounting, Workday, ADP payroll and Salesforce. Set vision and strategy for enabling a highly efficient workforce by working with management teams to identify and implement new tools for improving employee productivity, such as communication tools (e.g., Teams,) and data sharing/collaboration (SharePoint). Active role with parent company implementing policies, procedures, required software and hardware. Own desktop / help desk support, including provisioning and maintaining of desktops and laptops for all employees. This includes supporting corporate headquarters, as well as multiple satellite offices and remote workers, both in the U.S. and internationally. Develop strategic roadmap and manage security posture by implementing new technology in align with corporate directives. Lead the team providing corporate IT services, including Active Directory, Outlook/O365, system monitoring and security, backup, and disaster recovery, etc. Ensure the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions. Direct and prioritize the workload of subordinate personnel. Conduct hardware and software evaluations and maintain vendor contracts. Develop, direct, and manage educational stack for  her/his staff. 15-20% travel is required, and open to fluctuation depending on current and ongoing projects. Create and manage global yearly CAPEX budget. Create and manage global OPEX budget for all locations.


Position will be required to make decisions that will directly impact employees and customers globally. This position will also have direct reports.


Position requires collaboration with employees, department managers, C-level suite, and current/potential customers.


Bachelors Degree in Computer Science, Information Technology or related field.  Masters Degree preferred. 15+ + Years progressive experience supporting corporate IT Infrastructure in a midsized organization. 5+ + Years leading an IT support structure across multiple locations, preferably internationally. Enterprise software experience, either as an implementation team member or project manager. Pronto experience preferred, otherwise Oracle/PeopleSoft/SAP or related experience. Strong Microsoft experience, including O365, SharePoint, Azure and Intunes. Certifications preferred. Strong networking experience to include Cisco, Trend Micro and Azure  Express route. Certifications preferred. Good hardware knowledge including PC, MAC. Experience supporting MITEL or other VOIP phone system, Experience with global procurement of IT hardware, software, and services Project management experience, preferably with PMI/PMP certification 5+ years experience in cybersecurity, vulnerability assessments, penetration tests/remediations, multi-factor authentication, single sign on through Azure and Cybereason EDR. 3+ years experience managing, configuring, and deploying Intunes. CISSP/CISSISMP or equivalent training and or experience. Digital transformation experience, supporting the organization strategy to migrate on premise data to the corporate Intranet.


  • Strong Planning and Organizational Skills
  • Strategic Thinking
  • Customer/Client Focus (internal and external)
  • Fluency in Spanish and English (Orally and Written)


The physical demands described here are representative of those that must be met by an employee to successfully perform the accountabilities of the job. While performing the duties of this position, the employee is regularly required to stand, feel with their hands, reach, and handle materials weighing up to 10 pounds. The employee will frequently need to stoop, bend, kneel, crouch, walk and handle materials weighing 10-20 pounds. On occasion the employee will need to handle materials weighing 20-50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. While performing the duties of this position, the employee is regularly exposed to moving objects (materials handled and transported throughout the plant via cranes, fork trucks and other employees). The employee is frequently exposed to airborne particles. The employee is also frequently exposed to sharp and abrasive edges which may result in scrapes, cuts and bruises. The employee is occasionally exposed to humid conditions. The noise level in the work environment is usually loud.


All employees must complete initial Safety Training.  Employees must ensure compliance with all safety policies, procedures, and work practices established by H-E Parts International. Avoid any activity that creates or poses a serious hazard to themselves or others while working for H-E Parts International.  Immediately bring any safety concern to your supervisor, or others designated by departmental procedures.  If any employee believes that performing an assigned work task or activity may pose a serious risk to life or health, discuss the issue immediately and directly with your supervisor.  Prior to operating any equipment supplied by H-E Parts International, employees are to be adequately trained, equipped, monitored, evaluated, and guided as appropriate, to comply with established safety policies, standards, and procedures.

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