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Senior Manager CPQ Transformation Program

Location: Dallas, Texas, United States
Job ID: 1014996HV
Date Posted: Dec 3, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): IT, Telecom & Internet

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Meet our Team

REMOTE in the US

The position of the CPQ Transformation Program Director will lead Hitachi Vantara's overall CPQ transformation. The transformation will involve working with a Systems Integrator and various internal teams, including Global Sales, Finance, Pricing Operations, Supply Chain, Partner Operations, and Information Technology to finalize the CPQ assessment and simplify Hitachi Vantara's existing CPQ footprint.
The CPQ transformation will be part of our effort to streamline our front office applications and includes consolidating and restructuring our Salesforce CRM instances.

The objective of the CPQ transformation project is to transition to a CPQ platform that offers advanced functionality needed for our expanding business needs while providing the capability to develop our own product enhancements. The project will be implemented in phases to meet both short- and long-term milestones, while balancing financial exposures.

What you'll be doing

• Manage the CPQ application transformation in coordination with the consolidation and streamlining of our Salesforce instances
• Assist with the selection of a suitable Systems Integrator
• Interface and direct Systems Integrator during all phases of the implementation project
• Assist in the development of a phased project schedule that includes the minimum functionality needed for an initial production deployment and post-deployment deliverables
• Collaborate with internal teams on transition plans, and long-term technical requirements
• Assist with the development of an overall project plan to meet project timelines and balancing longer-term technical objective.
• Manage the implementation plan to meet project milestones and deliverables
• Develop project presentations for executives covering milestones, progress compared to project plan, remediations, and overall scoring of project tracks
• Assist with coordination of interactions between team working on Salesforce CRM consolidations
• Assist in identifying in-house resource requirements for post-deployment support of the CPQ application, Including development resources
• Work through conflicts with internal teams and systems integrator
• Long-term operational responsibilities including leading a support team
Essential competencies
• Excellent interpersonal and teaming skills
• Ability to develop project planning documents
• Excellent leadership, stakeholder management and communication skills to speak and present in front of senior executives
• Ability to work with various stakeholders across company organizations and foster teamwork
• Ability to work independently with minimal supervision
• Ability to manage System Integrator and vendor representatives
• Must be able to identify and resolve problems in a timely manner
• Strong relationship-building skills
• Ability to gather, analyze and filter information effectively
• Demonstrate resourcefulness and initiative
• Balanced understanding of long-term and short-term perspectives
• Promote a holistic view of the enterprise and its business capabilities
• Able to stay self-motivated
• Accomplish goals with a strong sense of urgency
• Able to work in a global, multicultural environment
• Disciplined and well-organized approach to work, with attention to detail
• Ability to react positively under pressure to meet tight deadlines
• Broad experience working with CPQ and CRM applications in a sales driven organization.
• Ability to work with technical architects and developers
• Ability to adapt and learn new technologies, and be passionate in promoting the adoption of new technologies

What you bring to the team

• Bachelor's degree (minimum), in Information Systems, Computer Science or related discipline
• Broad work experience with program management of large projects in a global organization
• 7+ years of experience in enterprise level cloud based CPQ implementations interfacing to Salesforce CRM
• 12+ years of overall Information Technology application implementation experience with emphasis on project management for large scale implementations with cross-functional teams
• Experience across a broad CPQ solution set including, but not limited to Salesforce CPQ and FPX CPQ applications and other major CPQ leaders
• Experience in working with and directing a System Integrator for large implementation projects
• Knowledge of all phases of software development including requirements/story gathering, analysis, solution design, development, testing (unit, integration, end-to-end user), implementation, and support
• Experience in working in a cross-functional team environment with business unit representatives from Sales, Professional Services, Finance, Information Technology, Product Management, Supply Chain, and Marketing.

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values

We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge

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