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Parts Specialist - Toowoomba

Location: Toowoomba, Queensland, Australia
Job ID: N3XKJ_1637034810
Date Posted: Nov 21, 2021
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

Our Culture

A career at Hitachi provides the opportunity for you to make a difference. You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future.

Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi's continued success.

We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.

About the Opportunity

With strong growth in our parts divisions, our Toowoomba branch has a permanent opportunity open for a motivated and experienced individual to join as a Parts Specialist. In this role you will handle customer enquiries related to Parts via phone and face to face.

Reporting to the Parts Manager your other duties will be:

  • Interpreting customer's request
  • Identifying and supplying parts to meet customers request
  • Sourcing parts as required
  • Initiating invoices for parts
  • Updating and maintain customer records
  • Resolving invoice and purchase order discrepancies

About You - If you consider yourself to have the following, then we want to hear from you!

  • Safety Commitment - Proactive awareness and total assurance of Hitachi's number one priority - always exercising a high standard of precaution and duty of care to yourself and for others around you.
  • Customer Focus - Connected and committed to understanding customer needs and striving to strengthen relationships;
  • Parts Sales Experience - demonstrated success in the construction or earthmoving industry is ideal with confident use of CRM and Microsoft Office in previous roles held
  • Autonomous productivity - Initiative to plan work fronts efficiently and effectively to deliver quality outcomes
  • Personable and Professional Communication Skills - above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders to deliver customer success stories

About the Offer - What's In It for you?

We are offering:

  • Permanent Full Time Position in a leading OEM with long term job security
  • Competitive pay rate + potential overtime + company biannual bonuses! $$$
  • Exclusive staff discount on a range of goods and services
  • OEM training and opportunities for upskilling with access to the latest technologies
  • Supportive mentors who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

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