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Refuelling Operative

Location: London, POST-LON, United Kingdom
Job ID: R0004822
Date Posted: Nov 28, 2021
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail Limited
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the around the globe? Come and join the fastest growing rail

business in the world!

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. We are working to Inspire the Next – and this is your chance to be part of it.

Your new role

In this exciting permanent role based out of London North Pole, the Refuelling Operative will undertake servicing/ replenishment of trains arriving from service.

Specifically, you will be responsible for the following deliverables:

  • Undertake servicing/ replenishment of train arriving from service this will include but is not limited to
    • Replenishment of Diesel
    • Replenishment  of Ad-Blu
    • Toilet system servicing
    • Replenishment of fresh water for the toilet and galley systems
    • Replenishment of the drivers windscreen wash
    • Replenishment of sand hoppers fitted to the train
  • Record all servicing undertaken and fluids or materials used in the required maintenance management system (MMS).
  • Carry out daily checks of service spine equipment and ensure area is tidy/clean
  • Reporting of any defects found, notifying the Refuelling Team Leader and recording this in the maintenance management system (MMS).  .
  • Support the Maintenance staff as required with corrective and preventative maintenance, complex fault finding and repair of Hitachi rolling stock assets.
  • Support the continued development of the maintenance management system (MMS).  Ensure all servicing requirements are captured and delivered.
  • Ensure all fluid and material usage is controlled and recorded and any materials being returned to the stores for repair are correctly labelled and process is followed.
  • Comply with the lean principles and best practice as instructed at North Pole and other out stabled locations as necessary.
  • Support the maintenance staff and cleaners to ensuring the contractual agreed number of trains are made available for service.
  • Health & safety – Follow the correct working practices at all times. All relative PPE equipment is being used. Ensure road ways/pits are kept clean after work.
  • Liaise with Hitachi and external personnel as required to complete the duties of the post.
  • Carry out first level of fault rectification on the service spine equipment
  • Assist as general depot duties as required

About you


  • Local  PTS
  • Manual Handling, COSHH, working at height, Powered plant and tools – air / 110v experience.
  • Experience of supporting a maintenance team on a shift bases in a modern rolling stock maintenance depot environment.
  • Safety Awareness gained in operational railway environments.
  • Experience of working at stabling out stations or main line station in an operational area
  • Strong understanding of safe systems of work.
  • Good communication skills, ability to carry out clear instructions
  • Experience of modern maintenance management systems (MMS) and associated reliability and available trend analysis.


  • A level of engineering background knowledge preferable


  • Can comfortably work within a team or on their own
  • Knowledge of, and compliance to, rules and regulations (internal and external)
  • Able to represent Hitachi in a professional manner at all times
  • Excellent written and verbal communication skills
  • Able to interface effectively with all levels of personnel both within and outside the company.
  • Loyal, committed, confident and determined.


  • Basic IT skills
  • First Aider
  • Experience in the operation of refuelling points for rolling stock
  • Depot Protection system
  • Working at Height, COSHH, Manual handling, AC/DC Depot isolation
  • Network Rail Sentinel PTS

Why Hitachi Rail?

At Hitachi Rail you will find a passionate and collaborative environment. We operate according to our values of Harmony, Sincerity and Pioneering Spirit. As such, we work closely as a team and empower our colleagues to take ownership and become creative in our pursuit of excellence. We take pride in the contribution we make to society and we always act with integrity and fairness towards our customers, suppliers and colleagues.

We offer a competitive salary and annual leave entitlement as well as a generous benefits package. This includes a pension scheme with contributions up to 9%, health insurance, and many more perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!

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