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Jira Admin

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Location: Hyderabad India
Job ID: 1015528HV
Date Posted: Dec 15, 2021
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): IT, Telecom & Internet

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The Company
Hitachi Vantara combines technology, intellectual property and industry knowledge to deliver data-managing solutions that help enterprises improve their customers' experiences, develop new revenue streams, and lower the costs of business. Hitachi Vantara elevates your innovation advantage by combining IT, operational technology (OT) and domain expertise. Come join our team and our employee-focused culture, and help drive our customers' data to meaningful customer outcomes.

The Role
Jira Admin and developer will be joining the Digital Experience team. This role will be part of a team responsible to support and maintain On Premise and CLoud Jira instances.

Responsibilities
Work with business SMEs and analysts to understand business requirements.
Translate requirements into high level and detailed technical design.
Perform hands-on design, configuration and development of web application.
Develop and unit test solutions.
Resolving elevated customer tickets
Support QA, deployment, and provide tier 2 support as needed.

Qualifications
3+ years experience in JIRA Administration - Development
Strong knowledge and customization experience in JIRA tool.
Must have good command over ScriptRunner and Groovy scripting.
Migration of server to cloud and cloud to server
Responsible for development, support, maintenance, and implementation of complex project modules.
Able to work as an independent team member
Deep understanding of operating systems (e.g. Linux and Windows)
Subject Matter Expert in Confluence - JIRA
Prompt issue resolution with JIRA Projects and Confluence in coordination with teams
Configuring Permissions schemes in Global level and Specific Project Level.
Good Exposure in implementation of Workflows, Screens, Custom Variables and Post functions in Workflows.
Customize dashboards for teams.
Implement Bulk Operations, Issue import and exports, JIRA Re-Indexing.
Worked on JQL (Jira Query Language) filters, Dashboards, Gadgets for users.
Installed and managed plugins for Jira in production environment and Installed and Managed JIRA Add-ons.
Must be able to work in shifts (Morning and Evening only)
Certification is a plus (ACP-620/ ACP-600/ ACP-100/ACP-120)
Strong communication and interpersonal skills.
Working knowledge of both Scrum and Kanban methodologies.
Configured an agile project for their development teams who follow the agile methodology for development.
Experience directly integrating Atlassian products with other systems is preferable.

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