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Service Administrator - Somerton

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Location: Western Australia, Australia
Job ID: PYFCR_1638748978
Date Posted: Jan 5, 2022
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with our world class, quality OEM equipment and dedicated after sales and support services.

Our Culture

A career at Hitachi provides the opportunity for you to make a difference. You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future.

Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi's continued success.

We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.

About the Opportunity

Our Somerton branch has an exciting opportunity for an experienced and motivated individual to join the team in the position of Service Administrator. This role will have you providing end to end administrative support for our growing Service Department and will be best suited for someone who enjoys systematic attention to detailed work.

This position is ideal for someone who considers themselves to be a team player as your positive and self-motivated attitude will contribute to the success of the team. As an integral part of the Service Team, you will be liaising with internal and external parties and have a contagious customer focus, planning work fronts efficiently and effectively to deliver Hitachi's promise of Total Customer Satisfaction

About you - if you consider yourself to have the following, then we want to hear from you!

  • Safety Conscious - A strong developed awareness and commitment to personal and peer health and safety; always exercising a high duty of care to yourself and others around you
  • Creative problem solver - Analytical initiative to identify every opportunity for continuous improvement
  • Experience - Demonstrated experience in a payroll administration role. Previous work history working with earthmoving equipment or related industries will be a distinct advantage
  • Computer Literacy - Advanced computer literacy including previous use of Silhouette, Kronos and Dynamics Systems would be highly beneficial
  • Verbal & Written Communication Skills - with a developed ability to understand varying needs and coordinate with multiple departments
  • Autonomous productivity - Initiative to process purchase orders, invoices, timesheets and work orders efficiently and effectively
  • Personable and Professional Communication Skills - above all else, your personality and charismatic character will be what sets you apart from the rest when dealing with internal and external stakeholders to deliver customer success stories

Benefits

  • A rewarding Base Salary + Super + Bi-annual bonuses
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Continuous training and upskilling with access to the latest technologies
  • Be a part of a leading OEM which genuinely values and ensures you are happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company.

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