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Head of IS Department

Location: Ho Chi Minh City Vietnam
Job ID: 1015990HV
Date Posted: Aug 3, 2022
Segment: IT
Business Unit: Hitachi Vantara
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Consulting & Offerings

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The Company

Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd., guides our customers from what's now to what's next by solving their digital challenges. Working alongside each customer, we apply our unmatched industrial and digital capabilities to their data and applications to benefit both business and society. More than 80% of the Fortune 100 trust Hitachi Vantara to help them develop new revenue streams, unlock competitive advantages, lower costs, enhance customer experiences, and deliver social and environmental value.

Role Description

We are looking for an experienced Head of IS Department to oversee all IT (Information Technology) functions in our company. You will be in charge of a team of IT managers, representative of Global IT Hitachi Vantara (HV) in Vietnam and manage the company's technology operations and the implementation of new IT systems and policies.
An excellent candidate is very knowledgeable in IT and computer systems and has a solid technical background while able to manage and motivate people. The ideal candidate will be experienced in creating and implementing IT policies and systems that will meet objectives.
The goal is to ensure IT systems and people work effectively and functioning within budget, time and business requirement of the company.

  • Devise and establish IT Security policies and systems to support the implementation of strategies set by upper management and Global IT HV strategy and plan.
  • Oversee all technology operations (e.g. system, network, security) and evaluate them according to established goals
  • Analyze the business requirements of all departments to determine their technology needs.
  • Purchase efficient and cost-effective technological equipment and software
  • Inspect the use of technological equipment and software to ensure functionality and efficiency
  • Identify the need for upgrades, configurations or new systems and report to upper management
  • Lead all IT service lines and supervise deputy managers, team leaders, technicians and other professionals to provide guidance in both implementation and operation.
  • Control budget and report on expenditure
  • Assist in building relationships with vendors and creating cost-efficient contracts
  • Overseeing all technology operations and evaluating them according to established goals
  • Devising and establishing internal IT policies as a service and systems to support the implementation of strategies set by upper management such as SLA, SLO, RTO, RPO...
  • Hold BCP Execution Leader role to support for Business continuity plan and lead BCP support team and IS department to carry out all pro-active necessary actions to ensure Business going well in most cases.

  • Proven experience as IT Senior Manager/IT Director or similar role
  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Experience in analysis ITIL best practice and conduct ITIL framework.
  • Sound understanding of computer systems (hardware/software), networks etc.
  • Experience in controlling information technology budget
  • Excellent organizational and leadership skills
  • Outstanding communication abilities
  • Experience understanding and applying ISO 27001, ISO 9001, ITIL in IT Industry Company is plus
  • Native English on both speaking and writing.

Top skills & proficiencies:
  • People management
  • Conflict Management
  • Coordination & Negotiation
  • Deadline-Oriented
  • Budget development
  • Critical thinking and problem solving skills
  • Planning and organizing
  • Communication skills
  • Persuasiveness
  • Influencing and leading
  • Adaptability
  • Stress Tolerance


District 12, HCMC, Vietnam.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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