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O&M Manuals & Training Manager

Location: Pistoia, Pistoia, Italia
Job ID: R0005620
Date Posted: Dec 22, 2021
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail STS S.p.A.
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Hitachi Rail STS is looking for an enthusiastic self-motivated O&M Manuals & Training Manager who thrives in a rapidly changing environment.

The successful candidate will be the person responsible to manage a group of experienced writers to produce customers’ operation and maintenance documentation, arranging the training courses, ensuring the proper interface management between the Design and Build team and the O&M team.

The position is based in Napoli, IT with possibility to be located in Genova or Pistoia.

Who We Are


Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Job Description

  • Manage a group of experienced technical writers to produce customers’ operation and maintenance documentation;
  • Ensure on time provision of O&M deliverables and milestone in accordance with project schedule and budget;
  • Ensure preparation and delivery of Operation & Maintenance Manuals, Illustrated Parts Catalog and Training Program Plan;
  • Ensure the preparation of Technical specifications for subcontractor’s manuals and training course;
  • Make sure Technical Writers internal teams, effectively prioritize high-priority feature release work with other content, experience, and process improvements.
  • Develop an understanding of how our customers use the manuals and what content needs are helpful. Review and implement customer feedback.
  • Identify opportunities for process improvement, including new editor software, and coordinating the implementation and communication of these changes.
  • Ensure the review of operation and maintenance manuals delivered by the subcontractors;
  • Participate to projects, bidding and delivery phases within project schedule.

Required Skills/ Knowledge

  • Pioneering Spirt
  • Integrity
  • Two to five years’ experience as a project manager or people manager with a technical documentation team.
  • Minimum 3 years’ railway system engineering experience and knowledge of the integrated systems that comprise a metro system;
  • Ability to develop a working knowledge of technical products, processes, applications.
  • Ability to learn new technical skills quickly
  • knowledge and experience in application of the railway Technical-Logistic support documentation, associated with any technical system, either rolling stock and/or a rail vehicle
  • International experience and ability to manage internationals projects
  • Knowledge and ability to review maintenance documentation from sub-suppliers;
  • techniques and ways to handle the relationship with a supplier in an integrated supply chain approach;
  • Willing to cover global role
  • Excellent communication skills
  • Person on which is easy to work with
  • Negotiation Skills
  • Leadership Skills
  • Experience in modern Lean and Agile Organization

Desired Skills/ Knowledge

  • Operation and Maintenance Processes
  • RAMS and Maintenance Plan process
  • Planning and organization
  • Experience in editing software programs

Education / Qualifications

Electrical, Electronic, Mechanical Engineering


English Proficiency

We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at www.Hitachi

It is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


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