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Program Warranty Manager

Location: Newton, Massachusetts, United States
Job ID: R0006107
Date Posted: Dec 31, 2021
Segment: Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail STS USA, Inc.
Profession (Job Category): Retail
Job Type (Experience Level): Management
Job Schedule: Full time
Remote: No

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Description

The Program Warranty Manager will be involved during all of the typical project stages. The selected individual will be responsible for all warranty requirements for multiple projects from beginning of the contract through warranty term.

1. Early Warranty implementation Phase :

  • Define the spare parts lists in terms of quantity and type to ensure the warranty services
  • Identify the budget for the Warranty requirements, that are aligned with the contract; plan the warranty phase (organization / structure/ resources).
  • Draft and prepare all required documentation; Warranty Plan, Reliability Plan, etc in collaboration with Hitachi Rail Engineering and RAMS departments.

2. Warranty Period Activation

  • Supervise, Track and Monitor all corrective maintenance, warranty assessment, asset removal, repair and replacement (internal and subcontracted)
  • Represent Hitachi Rail on all warranty issues and Liaise with Internal and External groups to maintain and grow client relationships
  • Manage inventory of spare parts.

3. Quality, Safety & Obsolescent Management (Warranty Term)

  • Ensure quality and safety correctives actions during Warranty
  • Manage obsolescence issues, end of product and alternative replacements

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected]

Queries other than accommodation requests will not be responded to.

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