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Service Administrator

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Location: Perth, Western Australia, Australia
Job ID: HTNM9_1641453629
Date Posted: Feb 4, 2022
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

Our Culture

A career at Hitachi provides the opportunity for you to make a difference. You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future.

Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi's continued success.

We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.

The Opportunity

HCA has an exciting opportunity for a motivated Branch Administrator to join our Pilbara Team based in Perth (Forrestdale). This role will have you providing end to end administrative support for the Pilbara team and will be best suited for a personable professional. Reporting to the Pilbara Manager, main responsibilities include:

  • Maintaining customer timesheet and payment system for Pilbara team.
  • Maintaining customer payment system for Western Region accounts team.
  • Timesheet entry and payroll support
  • Opening, preparing and closing of jobs & processing invoices
  • Ad-hoc branch administrative duties as required

To be successful you will need:

  • Demonstrated experience in a service orientated administrative role
  • Excellent written and oral communication skills
  • Demonstrated MS Office experience, including Word and Excel - Advance Excel would be of advantage.
  • A positive attitude and the ability to take initiative and work as part of a small team
  • High attention to detail and level of accuracy
  • Dynamics 365 experience is preferred but not essential


  • Permanent Full Time Position in a leading OEM with long term job security
  • Rewarding pay + company biannual bonus potential $$$
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts
  • Ongoing training and opportunities for upskilling with access to the latest technologies
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!
  • Ability to make a difference with our open door policy to all levels of the business
  • Custom built state of the art workshop, office space & facilities.
  • Supportive management who value your contribution in finding new & improved ways of achieving success.

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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