Service Coordinator | Brisbane Mining

About Us
Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

Our Culture
A career at Hitachi provides the opportunity for you to make a difference. You will be a part of a global OEM renown for inspiring innovation, technology and a sustainable future. Our vision, mission and values is to provide quality in everything we do, with the goal of total customer satisfaction. Guided by our leadership principles, we value our people through open communication and feedback so that you can contribute purposefully towards Hitachi's continued success.

We proudly partner with key charities who make significant positive impacts in paediatric health, indigenous education, mental health and cancer research. Additionally, Hitachi commits to protecting our environment through local initiatives which contribute towards global sustainability goals, ensuring that we leave the world a better place.

The Opportunity
Our Mining Assembly department has an exciting opportunity for an experienced and motivated individual to join the team in the position of Service Co-ordinator. Based in Wacol, you will be responsible for the planning and organisation of new machine builds, ensuring all paperwork is processed efficiently, accurately and in a timely manner.

Main responsibilities include:

• Updating the project schedule to ensure desired build times are achieved
• Raise and track purchase orders
• Developing and maintaining all documentation for each build
• Tracking and managing costs related to individual builds
• Coordinating subcontractors and reviewing supplier performance
• Completing warranty claims and FIR submissions

As the ideal candidate you will have:

• Previous experience in a workshop, scheduling or project coordination role
• Ability to interpret and relay specific customer requirement to suppliers
• Exposure to warranty claim control systems
• Contractor control and supply chain understanding
• Exposure to Lean Manufacturing principles
• Intermediate level of Microsoft excel, word, project & power point

Benefits
We are offering:

• Permanent Full Time Position in a leading OEM with long term job security
• Competitive pay rate + company biannual bonuses! $$$
• Exclusive staff discount on a range of goods and services
• OEM training and opportunities for upskilling with access to the latest technologies
• Supportive mentors who value your input in finding new and improved ways to achieving success
• Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

How to Apply
This position would suit someone who is dedicated to quality service and is professional and proactive in finding solutions for improved service levels. If this sounds like the perfect role for you, then please click APPLY NOW and submit your resume for consideration.