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Senior Director, Digital Tech Strategy and Solutions, New Business Models

Location: Remote -, New York, United States
Job ID: R0006564
Date Posted: Jan 12, 2022
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi America, Ltd.
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Senior Management
Job Schedule: Full time
Remote: Yes

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Senior Director, Digital Tech Strategy and Solutions, New Business Models

Company: Hitachi America, Ltd.

Division: Information Technology Group (ITG)

Location: Remote; Bay Area and Texas preferred

Status: Regular, Full-Time


This role is responsible to drive technology strategy, adoption of digital technologies for enterprise functions, oversee the implementation of such technologies and operational support post-implementation. In addition, this role will also support technology enablement and support for new business models, product/solution development, GSIB and R&D initiatives. This role reports to the HAL IT CIO.  Partner and influence across a broad group of cross-functional stakeholders to drive alignment and adoption of prioritized initiatives.

Key responsibilities

  • Lead technology strategy, function as primary point of contact and source of expertise on technology strategy aligned to digital solutions framework and new business models.
  • Accountability for developing digital solutions - Extended reality(XR), Integrated middle-ware solutions – Enterprise applications, sustainable solutions, 5G, Application modernization.
  • Provide IT enablement and support for new product development and R&D initiatives by business units.
  • Work with business partners and stakeholders to develop solutions to enable new business models leveraging next gen technologies and capabilities like AR/VR.
  • Develop strategy for Data and Analytics platforms and solutions, including data lake, that will maximize and improve business performance.
  • Provide direction, leadership and/or influence for the development, implementation and continuous improvement of all systems working with internal teams and external partners to improve and/ or design new functionality to meet business needs.
  • Responsible for support and operations of Hitachi America managed Enterprise, web, digital and middleware applications.
  • Assess systems, policies, and procedures against standard benchmarks to identify opportunities for system and process improvements.
  • Manage a team of functional Analysts, solution architects and Technical Consultants.
  • Responsible for providing strategic and operational direction to team – team responsible for execution of the strategic and approved initiatives under this role’s oversight and guidance.
  • Provide training opportunities and career development plans to develop staff, minimize skill gaps, and build internal competency.
  • Provide leadership and guidance to staff, foster an environment that encourages employee participation, teamwork, and communication.
  • Lead solution review and change control board  key decisions, methodology, framework, and governance for digital solutions and new business models.
  • Communicate frequently with the CIO and the team lead stakeholders to ensure alignment with strategic direction and priorities.
  • Collaborate with business owners to define and manage business roadmap. Work with HAL IT cross-functional internal team and external stakeholders to ensure IT services meets objectives of shared service customers.
  • Assess cost and benefits of proposed IT initiatives to recommend best fit and cost-effective solutions.
  • Responsible for planning, budgeting of digital solutions and  innovation programs.
  • Manage customer escalations for initiatives in their portfolio and be the first level escalation point of contact,  for managing customer expectation, satisfaction, and escalations for such initiatives.
  • Manage functional budget and ensure not to exceed budget for planned initiatives

Skills and Qualifications

  • Masters in IT or business administration is a plus. MBA preferred.
  • 18+ Years of IT Business partnership experience and/or IT account management experience.
  • Proven track record of leading successful digital transformation projects and product management.
  • Understand core business processes and associated technical solutions and have experience as a  management consultant.
  • Detail oriented, analytical, and able to manage multiple tasks in a fast-paced environment.
  • Have an innovative and disruptive mindset, constantly looking forward towards change.
  • Experience managing and building high performing technology and functional teams.
  • Proven influencing and collaboration skills with senior executives.
  • Requires excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively with IT and business.
  • Excellent written and oral communication skills with ability to engage the C-level and senior management in business and IT independently.
  • Excellent presentations skills, experience in defining value drivers, KPIs, Balance score card and proficiency with standard office productivity software for writing contracts, analyzing data, and creating presentations.
  • Experience with contract and vendor negotiations and management including managed services.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected] Queries other than accommodation requests will not be responded to.

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