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Aftersales Planner - Dealer Management System

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Location: Lower Hutt, Wellington, New Zealand
Job ID: QPYRH_1642545494
Date Posted: Feb 11, 2022
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: CablePrice (NZ) Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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If you are looking for your next challenge and you want to work for a company that is a significant player in the Commercial Vehicle and Construction Equipment market, then this job is for you. With the coolest equipment on offer and the best products on the market, the world is your oyster.

We are looking for a highly motivated individual, with high personal standards and integrity to join our Lower Hutt based, head office team. You will have a passion for providing exceptional customer service which will enable you to consistently follow through on promises and exceed the expectations of our valued customers.

In particular we are looking for an Aftersales Planner. The role is primarily responsible for the building and maintenance of Service Job lists, Operation codes, Standard text, updating Device setup and making these functionalities available to business users within Microsoft D365.

You will focus on enabling 'Service as a Product' and discuss and implement these in consultation with the National Customer Support Manager.

To be successful in this position you will have:

  • A proven history of building strong relationships
  • Drive and initiative, you will thrive under pressure
  • Confidence with using technology and technical acumen
  • You will ideally have an understanding and/or heavy equipment knowledge and industry sector familiarisation
  • Previous experience as an equipment/machinery service or parts advisor, aftersales planner or diesel mechanic with intermediate to advanced, Excel, Word and Computer Skills
  • Experience with Microsoft Dynamics would be an advantage

In return, CablePrice can offer you:

  • A competitive remuneration package
  • Strong product support and in-house training
  • Career enhancement opportunities

This is a unique opportunity to make your mark and grow your skills with a reputable organisation that values your personal and professional development.

CablePrice (NZ) Ltd has an overall objective of promoting our company as a fully inclusive and diverse workplace irrespective of a person's age, gender, ethnicity, culture, disability or personal beliefs. We aim to employ the best person for the role and if that person needs additional support, we look at ways to accommodate that employee in the workplace. We look to promote internally and provide the right environment to grow our people to be successful with the view of being an equal employment opportunity employer.

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