Company DescriptionHitachi Solutions understand what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. As a global consultancy firm working across the private and public sectors, we specialise in user-friendly business applications based on the Microsoft cloud.
At Hitachi Solutions Europe we are the leading European Microsoft Gold Partner for Microsoft Dynamics 365, Microsoft Power Platform and Analytics areas. As part of our existing teams, we have extensive knowledge and experience in Azure development. We are now looking to complement this success by investing to grow this area by offering independent Azure offerings. For more information, visit https://www.hitachi-solutions.fr/ .
Job DescriptionKey Responsabilities :
- Ensure that the relevant Change and Training Leads are working in accordance with the approved methodology, including that for Change Management, using all standard tools and techniques, and are reporting status on a weekly and monthly basis.
- Mentoring and guidance to Change and Training Leads as required
- Mentoring and guidance to the Project Manager & Project Director as required regarding method and client senior level engagement on change management
- Regular liaison with the regional Project Directors/VP to ensure that the methodology is applied in a manner that is consistent with the requirements of the project, and meets the expected internal standards
- Participation as required in Project Steering Groups, and internal project meetings.
- Establish an effective direct relationship with selected senior stakeholders where appropriate
- Responsible for ensuring that CMT staff have full awareness and understanding of all contractual and commercial aspects of each client, and an awareness of any strategic elements to the relationship which are shared to ensure collective understanding
- Responsible for high level oversight (through formal review) to ensure that all relevant staff are committed to supporting the Change Management method if operating at L3, and clear and unambiguous risk alerts to client senior management at L1/2
- Supporting other functions, specifically Finance and Sales, as required to support the operation of the Hitachi business.
- Communicate to the regional Marketing team on all relevant project updates and success stories
- Fulfil the role of Career Development Manager to Change Management and Training Leads
Key Accountabilities- Accountable to the Regional Delivery Lead for their allocated clients, and accountable for the Regional Project Managers and Project Support teams working with their clients. Accountable for the management of the relationship with senior stakeholders.
- The Project Director will be accountable for a defined set of clients and all projects within that client account. The Project Director will work with the Account Director, and Project Manager to ensure the commercial management of the account. Ensuring that all projects are delivered to time, quality and budget.
- The overall performance of all delivery work carried out within their client base
- Ensure that all internal published controls and processes are followed
- Ensure the quality of all commercial documents, including Work Orders, is of an acceptable standard to the Executive Management team.
QualificationsKey Competencies- 5 years' experience of Change Management in complex change management projects (ideally ERP)
- Director level 'soft skills'/EQ to facilitate the introduction of a new department and new methodology & roles to Delivery.
- The ability to recruit, train, manage and measure the performance of a Change Management & Training team that will be fit for purpose to deliver the agreed methodology (as opposed to L4/Transformation)
- Demonstrated experience of building and maintaining relationships with senior executives within both Hitachi and client organisations
- Demonstrated understanding of and preferably experience with the use of structured Change Management methodologies, and a willingness to fit into Hitachi's chosen CMT strategy and method.
- Commercially aware
Additional InformationIn applying for a role with Hitachi Solutions Europe Limited and/or its affiliates ("Hitachi") you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy
Policy located at Privacy policy (hitachi-solutions.co.uk)