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Enterprise Voice Architect

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Location: Chicago, Illinois, United States
Job ID: 743999810652198HS
Date Posted: Aug 23, 2022
Segment: IT
Business Unit: Hitachi Solutions
Company Name: Hitachi Solutions Ltd
Job Schedule: Full-time

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Company Description

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer's experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

Job Description

Technical Skills

Experience with Teams Direct Routing implementation

Office 365 & Infrastructure (Exchange, OneDrive, Virtualization, Automation, Windows Servers)

Microsoft Voice & Collaboration Solutions (MS Teams / Skype for Business, Telephony, etc.).

PBX experience, Gateway/ SBC installs, etc.

Identity & Security (Azure AD, Intune, MEM, MDM, Compliance, Defender products, PKI)

Voice & Collaboration (Teams, Skype for Business, Telephony, Meetings and Room Systems, Yammer)

Experience with SIP trunking and SBC platforms

Preferred - Current Microsoft Teams Administrator Associate certification

Qualifications

Non-Technical Skills

Services project support

Building Customer/Partner Relationships

Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through

Presentation skills with a high degree of comfort with both large and small audiences

Prior work experience in a Consulting/Support position within a software and/or services company

Problem-solving mentality leveraging internal and/or external resources

Exceptional verbal and written communication

Education & Certifications

Bachelor's Degree Preferred

Additional Information

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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