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Receiving Team Lead

Location: Berea, Kentucky, United States
Job ID: R0009187
Date Posted: May 27, 2022
Segment: Others (Including Headquarters and R&D )
Business Unit: Hitachi Regional Headquarters
Company Name: Hitachi America, Ltd.
Profession (Job Category): Customer Service & Contact Center Operations
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Receiving Team Lead

Company: Hitachi Astemo Electric Motor Systems America, Inc.

Location: Berea, KY

Status: Regular (Hourly)


Directs the activities of warehouse personnel involved in the receiving process. Ensures all policies and procedures are followed.


  • Assists Receiving Supervisor with development, implementation and maintenance of policies and procedures; ensures all established policies and procedures are followed by warehouse team

  • Leads by example and trains, motivates, coaches, rewards, and disciplines crew being supervised

  • Coordinates with the Receiving Supervisor to manage personnel issues and requests

  • Leads crew by example by unloading trucks and/or performing other duties as necessary

  • Maintains a working knowledge of all warehouse operations

  • Maintains safety programs and all required safety training for the crew

  • Trained in all areas of warehouse operations and is a back-up to other warehouse lead roles when necessary

  • Develops and oversees all KPI’s within the receiving area

  • Researches/identifies root cause for all errors that affect receiving department and recommends/implements changes to ensure the errors do not continue

  • Effectively plan daily receiving activities while being flexible to shifting priorities

  • Ensure daily requirements and established time sensitive receipts (SLA’s) are completed

  • Handle supplying parts for mass production line in accordance with production plan for supporting production team.

  • Coordinate daily management with other division members for production.

  • Ability to work and manage independently or in a team environment

  • Excellent problem solving and decision-making skills

  • Ability to work under pressure in a fast-paced environment

  • Must have the ability to manage multiple tasks daily

  • Awareness to recognize flaws in processes and adjust accordingly

  • Able to stand in front of team and disseminate pertinent information

  • Ability to communicate with all levels of leadership

  • Understanding of role Receiving Department has for entire company

  • Other duties as assigned

Required Skills/Abilities: 

  • Problem Solving

  • Dealing with Ambiguity

  • Priority Setting

  • Time Management

  • Conflict Management

  • Drive for Results

  • Data Collection

  • Customer Focus

  • Composure

  • Proper sense of urgency

Education and Experience:

  • Two to four years related experience or equivalent

  • Knowledge of warehouse operations best practices

  • Demonstrated proficiency in supervising and motivating subordinates

  • Excellent written and oral communication skills

  • Ability to perform the physical labor necessary

  • Forklift certified or able to become forklift certified

  • Strong knowledge in Microsoft Word, Power Point and Excel

  • Ability to create formulas, charts, and pivot tables in Excel

  • Prior experience in Aurora/System 21 a plus, though not required

  • Trained and/or overseen new staff members in a warehouse setting

  • Performed quality audits

  • Have conducted team meetings outlining imperative information to the department

  • Must be able to devise own solutions to difficult issues that may arise

  • Prior knowledge of bin location system

  • Researched transaction history to solve issues and answer questions

  • Experience leading a team of ten or more employees

Supervisory Responsibilities: Responsible for the direction and supervision of shipping team members.

Working Conditions:

Physical Demands:  

  • While performing the duties of this job, the team member is frequently required to walk. The team member occasionally is required to stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

  • The team member must regularly lift and/or move up to ten pounds, frequently lift and/or move up to forty pounds, and occasionally lift and/or move up to seventy-five pounds.

Work Environment:  This position works in a production environment.  The employee occasionally works near moving mechanical parts. The noise level in the work environment is usually loud. The performance of this position requires exposure to the manufacturing areas where certain areas require the use of personal protective equipment.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected] Queries other than accommodation requests will not be responded to.

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