Cash Collection Specialist (French Speaker)

Meet our Team

We represent Hitachi Vantara to enterprise clients across industries, in North America and Europe, Middle East, Africa regions. We are establishing business relationships to understand and solve customer challenges related to orders, invoices and payments so that we can deliver the best financial results. We collaborate as a team and cross-functionally to ensure a smooth cash collection process and timely receipts.

What you'll be doing

You will be responsible for contacting external Hitachi Vantara customers in regards to payments of invoices. You will act as the first point of contact in case of invoice disputes and coordinate dispute resolution with other internal departments. You will provide customer accounts statements and other required invoice related documentation to customers upon request.

You will work closely with the credit team members to mitigate credit risks and maintain the customers' portfolios in good financial health.

Together with other team members you will contribute to customer aging quality, DSO results, cash forecast accuracy, low bad debt reserve and timely resolution of collection challenges. You will also actively participate in OTC continuous improvement projects (both top down and bottom up initiatives) and testing outcomes.

What you bring to the team

• Fluent French language skills to enable you to directly speak with customers and colleagues in France
• Good command of English (Knowledge of Polish and/or additional European language proficiency will be a plus)
• At least 6 months of experience in Finance, preferably Accounts Receivable process (interpreting data and Customer contact)
• Accuracy, accounting literacy and problem solving skills to resolve invoice and account statement enquires
• Excellent time and task management to ensure appropriate prioritization
• Internal motivation and a can-do-attitute in face of daily challenges

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values

Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don't meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge