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Field Service Engineer II/Senior Field Service Engineer(AZ)

Location: Chandler, Arizona, United States
Job ID: R0010354
Date Posted: Jul 3, 2022
Segment: Smart Life
Business Unit: Hitachi High-Technologies
Company Name: Hitachi High-Tech America, Inc.
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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NOTE: In response to the COVID-19 pandemic, Hitachi High-Tech America, Inc. adopts, implements, and updates certain safety protocols in its efforts to promote a healthy and safe workplace for the well-being of our employees, their families, and visitors to our facilities, and to pursue continuity of the Company’s business operations. Where permitted by law, new hires will be required to disclose and certify COVID-19 vaccination status shortly after hire.

Work Style Designation: Customer Onsite

This position will be responsible for preventative and unscheduled maintenance of Hitachi’s E.C.R. Etching Systems at customer facilities throughout the United States and international. Field Service Engineers (FSE) will be responsible to maintain the following sub systems; electronic, electrical, electro-magnetic, mechanical, pneumatic, vacuum, microwave, radio frequency, gas delivery, and wafer transfer systems.

FSEs report to customers manufacturing facility daily and take direction for the Hitachi Technical Supervisor. Compressed workweeks may apply the FSE must be willing to work overtime upon request. Field engineers will interface with site coordinator to perform preventative an unscheduled maintenance.


  • The FSE is responsible for addressing all service-related issues at customer sites and providing training to customers and new field engineers. (E)

  • The FSE provides technical guidance to junior field engineers and customers.

  • The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.

  • The FSE must be willing to possibly cover TSMC and F11X.


  • Associate’s degree in related field preferred or

  • Equivalent combination of education and work experience

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

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