Quality Manager

Job Description

Reporting to the Director, Product Design, JANA’s Quality Manager is responsible for developing and maintaining
a robust quality management system, overseeing audits, conducting quality incident investigations (QII), and
driving continuous improvement initiatives. The successful candidate will play a vital role in ensuring that our
products and processes meet the highest standards of quality, while driving a culture of excellence and
continuous improvement throughout the organization.

Requirements

Bachelor's degree in engineering, software engineering, quality management, or a related field.
 3-5 years experience as a Quality Manager or in a similar role within the engineering, software, or financial industry.

 3+ years leadership experience managing team members and quality initiatives.
 In-depth knowledge of quality management systems, methodologies, and tools.
 Strong understanding of quality standards and regulations, such as ISO 9001, AS9100, or equivalent.
 Experience in performing audits and leading improvement initiatives.
 Excellent analytical and problem-solving skills.
 Strong interpersonal and communication skills to effectively collaborate with cross-functional teams.
 Ability to train and mentor employees on quality management principles and practices.
 Proficient in using quality management software and tools.
 Six Sigma or Lean certification (nice to have)
Required Skills
 Speaking/Presenting: Clearly articulates ideas, opinions, and information in technical presentations and
discussions so that the intended purpose is achieved, and the needs of the audience are met
 Collaboration: Works effectively with others to achieve positive results
 Creative Thinking: Generates innovative, out-of-the-box approaches and improved solutions
 Problem-solving: Able to analyze complex problems and formulate different points of attack to come up
with viable solutions
 Prioritization: Coordinates and organizes resources and people in efficient and effective ways to
accomplish larger strategies and goals
 Mentor Courage: Provides direct, honest, fair and constructive feedback and related actions

Job Responsibilities

Design, develop, and implement an effective quality management system that aligns with industry
standards and best practices.
 Establish and communicate quality policies, procedures, and guidelines to ensure adherence throughout
the organization.
 Collaborate with cross-functional teams to define quality metrics and key performance indicators (KPIs)
for monitoring and evaluating product quality.
 Regularly review and assess the effectiveness of the quality management system to identify areas for
improvement.
 Ensure compliance with relevant quality standards, regulations, and customer requirements.
 Conduct internal audits to verify compliance and identify non-conformities, and ensure corrective actions
are implemented as necessary.
 Coordinate with auditors and stakeholders to facilitate audit processes, ensuring timely completion of
audits and resolution of findings.
 Document audit findings, generate comprehensive reports, and recommend corrective and preventive
actions to address identified gaps.
 Lead and facilitate QII meetings and improvement initiatives to drive a culture of continuous improvement.
 Collaborate with cross-functional teams to identify opportunities for process optimization, waste reduction,
and quality enhancements.
 Foster a collaborative and innovative environment to encourage employee participation in problem-
solving and process improvement initiatives.
 Establish and track quality objectives, metrics, and targets to drive performance improvement.
 Develop and implement effective quality improvement programs and initiatives, such as Six Sigma, Lean
Manufacturing, or other relevant methodologies.
 Work with product and process teams to identify the potential impacts of new product features and
process changes on quality.
 Provide guidance and support to employees at all levels to foster a quality-focused mindset and empower
them to contribute to continuous improvement efforts.
 Oversee the day-to-day activities of team members, providing guidance, support, and mentorship to
ensure high-quality outcomes.
 Foster a positive and productive team environment, encouraging professional growth and development
among team members.
 Conduct regular performance reviews and provide constructive feedback to help team members excel in
their roles.

What we offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic employs over 25,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.