Job Description

The R&D Engineer – Global Product Support (GPS) will act as a key technical expert for high voltage switchgear products, providing support for product-related technical queries and guiding technical decisions across global functions, factories, and customers. The role requires strong engineering fundamentals, analytical problem-solving skills, and deep product knowledge to ensure reliable product performance throughout the product life.

The position is responsible for product lifecycle management of active product portfolios, ensuring the quality, accuracy, consistency, and integrity of product master data, including Bills of Materials (BOMs), engineering drawings, technical instructions, product structures and variants, decision tables, product part approval process etc. The engineer will support product and technology transfer activities, conducts manufacturing readiness assessments and audits, and work closely with R&D, operations, quality, and supply chain teams to maintain product compliance, effective change management and continuous improvement across global operations.

How you’ll make an impact

• Act as a technical expert for high voltage switchgear products, providing expert support for product related topics across global factories, functions and customers.

• Ensure the integrity, accuracy, and quality of product data, including BOMs, drawings, technical instructions, variants, and engineering decision tables throughout the product lifecycle.

• Drive product lifecycle and configuration management activities, ensuring reliable product performance, compliance, and seamless implementation of engineering changes.

• Enable successful product and technology transfers by assessing manufacturing readiness, supporting factory audits, and ensuring alignment with product requirements.

• Collaborate closely with R&D, Operations, Quality, Supply Chain, and Product Management teams to resolve technical issues and deliver sustainable product solutions.

• Contribute to portfolio harmonisation, standardisation, and complexity reduction initiatives, improving efficiency, quality, and competitiveness across product platforms.

• Foster knowledge sharing and continuous improvement by promoting best practices, strengthening technical expertise, and driving data governance excellence within the Global Product Support organisation.

• Support the achievement of business and operational objectives by delivering high-quality technical solutions while meeting defined performance, quality, and productivity targets.

Your Background

• Bachelor’s in engineering (Mechanical) with 5-7 years of experience or master’s in engineering (Mechanical) with 3-5 years of total experience.

• Experience working on High Voltage Products (66kV and above, AIS & GIS products).

• Solid technical background, with hands on experience in Creo, or any other Engineering 3D modelling software.

• Experience on configuration development for variants in PLM (Windchill) will be added advantage.

• Strong attention to deadlines and budgetary guidelines.

• Knowledge of international standards and testing requirements will be added advantage.

• Proficiency in both spoken and written English language is required.

• Shall have strong sense of safety and integrity; ownership and responsibility; collaboration and trust.