Technical Writer Jr

Job Description

A customer is a healthcare IT security company. It provides healthcare companies with a platform that addresses critical compliance and security challenges and helps to improve providers' productivity.

The goal is to create a SaaS product from the ground up in a public cloud framework.

Requirements

• Bachelor’s degree in English, Technical Writing, or a related field.

• 1-2 years of professional writing experience - commercial software enterprise environment preferred.

• Solid project management, communication, organization, analytical, and problem solving skills.

• Knowledge of MadCap Flare, and/or other professional authoring tools for single-source authoring and online help development preferred.

• Knowledge of technologies and concepts related to the software industry.

• Demonstrated success in completing or supporting projects to a deadline.

• Working knowledge of HTML, XML, and CSS; ability to troubleshoot and resolve code issues independently.

Job Responsibilities

Job Summary

The Technical Writer is part of the Quality Engineering and Documentation group and is responsible for developing technical documentation for the administrators and end users of products. Client provides companies with an employee access management platform that offers strong authentication and password management solutions, as well as clinical communication tools and patient identity solutions. Job responsibilities include supporting documentation projects and owning documentation for discreet product areas.

Duties and Responsibilities

• Produce concise, clear, and accurate documentation that meets customer objectives, documentation style guidelines, and release deadlines.
• Aid in researching, and author documentation deliverables ranging in complexity from new end-to-end implementation guides to updating existing documentation.
• Collaborate with product managers, user experience designers, engineers, and other cross-functional teams to gain product knowledge, understand business requirements, to understand appropriate documentation objectives.
• Collaborate with technical publications team members as necessary on authoring, editing, and publishing documentation.

What we offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic employs over 25,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.