Responsible for providing functional and technical support throughout the sales process and ensuring internal and external clients obtain appropriate product/solution knowledge. Customer Support jobs deliver a key service bridging the gap from customer inquiry to service delivery and related commercial processes. Proposal jobs ensure proposals are prepared accurately and efficiently to maximize the potential for a profitable agreement. Sales Support Expert also delivers technical solutions and designs to meet customers' needs at the best possible cost.
How will you make an impact
Creates engineering proposals for products and systems, including drawings and plans preparation, and meetings with other business units and consortium partners. Review risk analysis with all partners before submitting the proposal.
Defines project tasks. Defines schedule, cost, and quality metrics.
Coordinates the creation of work plans and cost estimates in all applicable engineering disciplines.
Preparing proposal/presentation of engineering projects/programs, including provision of bills of materials, estimated engineering hours, creating design solutions to proposals for engineering projects or programs, and solving critical technical design-related issues/ questions from customers
Works with customers to shape and deliver solutions, seeking feedback and innovating with them to drive improvements.
Attends project meetings and presents all technical aspects of project assignments. Interacts with customers, contractors, suppliers, and others.
Supports the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in preparing demanding offers.
Provides technical support during technical meetings, product presentations, and negotiations, and offers products/solutions/services.
Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines
Your Background
Bachelor´s in Electrical Engineering
5 to 6 years of experience in high voltage products and services, electrical substations, and transformers
Knowledge of high-voltage products and transformers